John S. McCright

Microsoft took a critical step toward the release of its namesake CRM software today with the announcement that it will bundle in software from Crystal Decisions Inc. Crystal Decisions Crystal Enterprise software will provide reporting and analysis capabilities in Microsoft Customer Relationship Management, which is due in customers hands by the end of the year. […]

WiredRed Software and Omnipod Inc. each released new software offerings this week for secure instant messaging. WiredReds e/pop Audit and Reporting Server goes beyond traditional instant messaging with capabilities for centralized management, directory integration and for giving supervisors access to chat sessions. It also offers presence management, text-based chat conferencing, application sharing, remote control capabilities […]

Retailers have used electronic data interchange to automate the ordering of everything from soup to chocolate since the late 1980s. Many in the industry say they believe that retail is poised to take another technological leap with the establishment of business-to-business exchanges such as Transora Inc. and WorldWide Retail Exchange LLC. Retailers and suppliers are […]

Software upgrades from TIBCO Software Inc. and Tarantella Inc. provide IT departments with the capability to let users access integrated applications through a portal. TIBCO last week released Version 4.0 of its ActivePortal, which includes a new feature called Integration Designer, making it possible for TIBCOs enterprise application integration portal to communicate with about 200 […]

Software updates from Stellent Inc. and IBM each take a slightly different way to enable corporate users to share documents and collaborate on projects. Stellent this week will begin shipping Version 6.0 of its Stellent Content Management suite, which has new capabilities for letting users manage collaborative projects and for distributing content more broadly across […]

CCP Global Inc., a business-to-business software and systems integrator, last week introduced a managed service that streamlines electronic purchasing between suppliers and buyers. GPS (Global PunchOut Suite) creates a connection between a suppliers e-storefront and online catalog and a buyer connected to Ariba Inc.s ACSN (Ariba Commerce Services Network). This connection provides buyers with real-time […]

CCP Global Inc., a business-to-business software and systems integrator, earlier this week introduced a new managed service to enable streamlined electronic purchasing between suppliers and buyers. The GPS (Global PunchOut Suite) creates a connection between a suppliers e-storefront and online catalog and a buyer connected to Ariba Inc.s ACSN (Ariba Commerce Services Network). This provides […]

Officials at erstwhile ERP software player Baan have a message for potential customers: Were back. An independent software company for more than 20 years, Baan fell on hard times several years ago as some competitors in the enterprise resource planning software business experienced their biggest boon in decades. Its been in a turn-around mode since […]

Electronic Data Systems Corp. is making a name for itself in the PLM software world with a trio of partnerships and a software release that unites the offerings of two product life-cycle management developers it acquired. EDS late last month announced Unigraphics NX, which enables development of applications to cut the time it takes to […]

Informative Inc. next week will roll out a version of its c-Feedback Suite of customer relationship management software that company officials said would enable businesses to more effectively use customer feedback. c-Feedback captures, analyzes and distributes customer feedback to financial services, consumer goods, technology and media companies. Specifically, the software gathers customer input from surveys, […]

Microsoft may be huffing and puffing about the latest proposal to force it to offer a modular version of its Windows operating system, but I think in the long run such a move could be beneficial to both consumers and Microsoft. Attorneys General from nine states and the District of Columbia early this week filed […]

Trigo Technologies Inc. is enhancing its flagship software suite to help manufacturers and distributors author and manage product information across the entire enterprise. Trigo Enterprise 3.0, which the Brisbane, Calif., company will begin shipping next week, goes beyond its business-to-business e-commerce roots to provide a scalable repository from which to distribute up-to-date information on hundreds […]