As director of critical care services at Lehigh Valley Hospital in Allentown, Pa., Dr. Steve Matchett knows that he faces a chronic manpower shortage and must marshal his resources...
Cingular Wireless is based nowhere near Las Vegas or Atlantic City, N.J. Still, Thaddeus Arroyo, Cingulars CIO, spends a fair amount of his time every day making bets.
Some of...
Ask Don Linn to describe the state of IT at Consortium Book & Sales Distribution Inc. when he acquired the company in 2001 and he gives a tart three-word...
Whats an application service provider to do when its staff is overworked, its network strained and its ability to deliver promised services endangered? Call an ASP, of course.
Susan Hartsock...
Finance and IT executives at government agencies across the country are about to get their own dose of some very unpleasant private-sector medicine: the Sarbanes-Oxley Act.
With the start of...
AI policies and governance are essential for organizations to ensure the responsible use of AI technology. Learn more about their importance in this guide.
I spoke with Pandurang Kamat, CTO of Persistent Systems, about generative AI’s impact on customer service, navigating AI challenges, and responsible AI.
See below for...