Matthew Kelly

Collections Giant Finds Safe Haven

In his job as IT manager at Credit Protection Association Inc., Jerome Quiroga has two relentless worries these days: hackers and public opinion. Hackers he knows. Dallas-based CPA manages collections...

Sales System a Lottery Winner

Lottery scratch tickets have always been a source of instant gratification or instant disappointment. At the Indiana State Lottery, Andrew Hendricks experienced the latter.Hendricks arrived at the lottery in...

Pioneering Bank Loses its Paper Trail

Taylor Vaughn doesnt necessarily want to create new sales and communications channels with business partners and customers. Vaughn just wants to bring his companys existing channels into the 21st...

New Job Role Manages IT Risks

James Lam preaches a religion sure to scare many corporate executives: that compliance with the Sarbanes-Oxley Act is just the beginning of the reforms corporate America needs to make. Inspired...

Linux Gets Hawaiis Records House in Order

Lester Nakamura tries to pride himself on always keeping an open mind. But when he went searching for a long-term solution to the state of Hawaiis bookkeeping needs, Nakamura...

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Zoho vs. Salesforce (2024): The Ultimate CRM Showdown

Zoho CRM and Salesforce are both popular CRMs with solid AI capabilities, but they cater to different needs. Zoho CRM is more affordable and user-friendly for small to medium businesses, while Salesforce is flexible and scalable for larger companies.

AI Lead Scoring: Drive Revenue with Intelligent Automation

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7 Top AI Marketing Trends (2024): What’s Hot and Worth Watching

Artificial intelligence is streamlining and expanding marketing efforts by automating tasks and powering new tools that fundamentally change the customer experience, both in-person and online.

AI and Privacy Issues: Challenges, Solutions, and Best Practices

How do you handle AI and privacy issues? Get insights into effective solutions and best practices in our detailed article!

AWS’s Ankur Mehrotra on Building Generative AI Models

Ankur Mehrotra, GM of SageMaker at AWS, discussed key trends in generative AI, and offered advice on how companies can build better gen AI models.