Matthew Kelly

Collections Giant Finds Safe Haven

In his job as IT manager at Credit Protection Association Inc., Jerome Quiroga has two relentless worries these days: hackers and public opinion. Hackers he knows. Dallas-based CPA manages collections...

Sales System a Lottery Winner

Lottery scratch tickets have always been a source of instant gratification or instant disappointment. At the Indiana State Lottery, Andrew Hendricks experienced the latter.Hendricks arrived at the lottery in...

Pioneering Bank Loses its Paper Trail

Taylor Vaughn doesnt necessarily want to create new sales and communications channels with business partners and customers. Vaughn just wants to bring his companys existing channels into the 21st...

New Job Role Manages IT Risks

James Lam preaches a religion sure to scare many corporate executives: that compliance with the Sarbanes-Oxley Act is just the beginning of the reforms corporate America needs to make. Inspired...

Linux Gets Hawaiis Records House in Order

Lester Nakamura tries to pride himself on always keeping an open mind. But when he went searching for a long-term solution to the state of Hawaiis bookkeeping needs, Nakamura...

Latest Posts

ThoughtSpot’s Ajeet Singh: “The Data Analytics Dashboard is Dead”

I spoke with Ajeet Singh, Co-founder and Executive Chairman, ThoughtSpot, about the search technology that’s central to ThoughtSpot’s data analytics platform, which he claims...

AWS’s Bratin Saha on How SageMaker is Advancing Machine Learning

I spoke with Bratin Saha, VP and General Manager, Machine Learning Services, AWS, about how the cloud has enabled machine learning, and SageMaker’s ability...

How Database Virtualization Helps Migrate a Data Warehouse to the Cloud

Database migrations are some of the most dreaded initiatives in IT. Bring up the subject of migrations with any IT executive and one gets...

Architecting Cloud Workloads for Financial Reporting: Best Practices

FinOps practitioners and technical teams must begin working more closely together to factor financial reporting into their architectural designs, tagging and labelling taxonomies, and...

8×8 Launches Frontdesk to Support Front Office Staff Communication

The vision for integrated unified communication (UC) and contact centers (CC) has been discussed in industry circles for years now, and almost every UC...