Nathan Eddy

Avaya, a provider of business communications applications, systems and services, announced a suite of new and enhanced product innovations and services based on the Aura platform, as well as introducing its next generation of contact center solutions designed to improve customer service. A central component of these contact center introductions is Avaya Aura Contact Center, […]

Following remarks made by Apple CEO Steve Jobs at his July 16 press conference to address the issue surrounding iPhone 4 antenna problems, rival smartphone makers HTC, Research in Motion and Samsung have come out in defense of their own products. During the press conference, Jobs singled out HTC and RIM when he mentioned that […]

An e-marketing firm called NuSpark Marketing announced it is offering lead generation (search engine optimization, social media, digital media, PPC), content, and marketing automation to small to medium-size businesses. As a virtual agency, president and founder Paul Mosenson said he has brought together a team of strategists, content writers and designers. Mosenson himself manages search […]

itControl Solutions, “itControl,” a start-up operating in the remote monitoring and management system market, announced a partnership with Mi6 Group, a professional sales organization, to escalate their market penetration. Mi6 Group said it would provide their channel optimization methodologies in concert with itControl’s RMM solution. itControl said it has focused its efforts on providing additional […]

The video game industry suffered another drop in June, according a report from The NPD Group, falling 6 percent to $1.1 billion, compared with $1.17 billion in June 2009. Software sales tumbled a sharp 15 percent, falling to $531.3 million from $627 million from the same period last year. The sale of video game hardware, […]

Content security, data protection and application delivery solutions specialist Barracuda Networks announced plans to broaden its virtual product portfolio to include its full line of solutions, beginning with the rollout of the Spam & Virus Firewall Vx and SSL VPN Vx. The announcement expands the company’s product portfolio across a variety of delivery models, including […]

Network-attached storage product developer Synology has launched the RackStation RS810+ and DiskStation DS411+, four-bay NAS servers aimed at SMB customers and tested in a RAID 5 configuration in a Microsoft Windows environment. The RS810+ and DS411+ deliver an average of 112M-bps reading speed, while RS810+ writes at 107M bps and DS411+ writes at 106M bps. […]

AMI-Partners, a firm that operates in global ICT market intelligence and go-to-market consulting in the small to medium-size business space, announced the launch of a series of services focused on assessing the market opportunity for cloud offerings in the SMB market. AMI’s Cloud Services provides coverage of platforms and devices, IT infrastructure services, business productivity […]

IT systems management software specialist Kaseya announced the release of its Small/Medium Enterprise Edition (SMEE), developed with the needs of small and medium-sized IT departments in mind. SMEE is designed for cost conscious IT departments that need to deploy a systems management solution rapidly by automating ongoing routine IT tasks. Features include a rules based […]

Rosetta Technologies, a provider of magnetic ink character recognition (MICR) printers and check and Image Replacement Document (IRD) software solutions, announced the availability of the SP 3400SF and SP 3410SF multi-function MICR laser printers. They allow users to perform mission-critical functions like scanning, faxing and copying, combined with secure, high-quality printing of MICR checks.Rosetta’s multi-function […]

A report by the National Federation of Independent Businesses (NFIB) found the small-business sector is not on a positive trajectory and noted the Small Business Optimism index fell 3.2 points in June after posting modest gains for several months. A survey of small businesses nationwide found over the next three months, 8 percent plan to […]

Technology giant Dell reached out to small to medium-size businesses July 14 by integrating hardware management into Microsoft System Center through new Dell Management Packs, Pro Pack and Update Catalogs for Systems Center Essentials 2010 for end-to-end management. Starting at approximately $5,000, Microsoft Systems Center Essentials 2010 offers a solution with a single console to […]