Nathan Eddy

Companies adopting cloud technologies lack effective communication and security practices, according to a survey of 300 information security specialists conducted by strategic consulting group Blue Lava and sponsored by data center security specialist vArmour. Only 36 percent of survey respondents reported sharing security information with industry groups and more than half (52 percent) do not […]

Legacy security systems and practices are often not sufficient to protect companies’ expanding use of cloud and mobile technologies, according to a CompTIA study. Malware and hacking are still the top threats causing concern, with nearly half of all companies citing these as serious concerns. “One of the most important things that small businesses can […]

The rapid migration of data into the cloud is bringing about new data protection challenges and strategies in the enterprise market, according to a report from CipherCloud. Of the 12 vertical industries profiled, health care (38 percent) topped finance (25 percent) as the leading sector adopting cloud data protection, and together they accounted for 63 […]

Businesses are negatively impacted within a few minutes of an IT outage, yet locating the right person to investigate an IT issue often takes as long as, or longer than, resolving the issue, according to a survey of 304 IT professionals worldwide conducted by Dimensional Research and sponsored by communications platform developer xMatters. Nearly half […]

Eight out of 10 businesses already use cloud services to store some data. Many of these businesses would use cloud even more if certain changes were made to cloud provisioning, according to a recent survey of 818 IT decision makers sponsored by Vormetric, an enterprise data security vendor. The top four changes IT decision makers […]

Big data makes for big talk, but results of a recent survey indicate that seven out of 10 companies have yet to make any investment. Instead, just 16 percent of companies have invested in big data, according to a survey of more than 300 technology and analytics professionals. The study was commissioned by Snowflake Computing […]

Verint Systems announced enhancements to its enterprise Workforce Optimization (WFO) system, including a redesigned, customizable user interface. The enhanced WFO application enables users to view customer interactions across channels from a single screen, rather than using multiple, discrete applications. Other enhancements include new speech analytics capabilities, which provide a more accurate way to analyze phone […]

Personal data is more valuable to consumers than the digital devices they use to store and access it, according to a survey of 350 U.S. consumers conducted by data protection specialist Acronis. In fact, the survey results show that consumers would be nearly three times more upset if they lost their photos than if they […]

Software advancements in the field of process automation will unlock significant value for businesses within the next three to five years, according to a Cognizant survey of 537 senior executives across North America and Europe. About half of the respondents saw automation as significantly improving their business processes within three to five years, and about […]

A new service from AT&T makes it possible for businesses to keep their customers connected to the wireless Web while keeping their own internal WiFi traffic separate and secure. AT&T’s WiFi Small Site service is aimed at professional offices, restaurants and retail stores, and lets a business extend a free public WiFi hot spot to […]

Carousel Industries announced the launch of SmartPoint Managed Services for Skype. The announcement follows Microsoft’s unveiling of Skype for Business, and is offered as an end-to-end managed services solution optimized for managing and monitoring a Skype for Business Universal Communications (UC) ecosystem. “Carousel looked at the marketplace and determined that most, if not all Lync […]

General Electric announced that the data-driven insights drawn from its Monitoring & Diagnostics (M&D) Center translated to customer savings estimated at $70 million in 2014, up from $53.9 million in 2013. Every day at center, the company collects more than 30,000 operating hours of data from a fleet of more than 1,500 gas turbine and […]