Nathan Eddy

Wireless systems specialist Ruckus introduced new technology to enable higher-quality IP-based voice calling over WiFi. The new technology for carrier-class WiFi calling include a number of technologies designed to optimize roaming and quality of service (QoS) for delay-sensitive voice traffic, including automatic QoS heuristics. Heuristics is the ability to prioritize WiFi calling traffic by looking […]

Users’ lack of trust remains the largest single obstacle to growth in the mobile content and commerce industry. Forty percent of mobile users recently surveyed said it prevents them from downloading content more often, according to AVG Technologies and MEF, which conducted the study. Mistrust of apps is especially high (49 percent), according to survey […]

Snom, a manufacturer of IP business phones announced a slew of wireless and desktop products this week. The new digital enhanced cordless telecommunications (DECT) products include the M65 IP DECT cordless phone and M700 multi-cell base station, which both integrate with existing phone systems for presence, paging and other capabilities. Engineered in Germany, DECT is […]

The use of insecure cloud applications could be a major concern for the enterprise, and as cloud computing re-charts the path of enterprise IT, organizations are vastly underestimating the level of shadow IT in their cloud ecosystems, according to a CipherCloud survey. The study revealed widespread cloud adoption across North America and Europe. In the […]

Hardware and business technology company Motion Computing has unveiled two tablet PCs, the F5m and C5m rugged Windows-based tablets, designed for utility, oil and gas, mining, manufacturing, public safety and health care workforces. Within their chassis designs, Motion has included upgrades to connectivity, processing power, security and image capture technology. Both products have a starting […]

Consumers want convenience and customer service, and won’t hesitate to abandon brands and mobile apps they feel don’t deliver, according to a survey of more than 1,8000 U.S. consumers by Contact Solutions, a customer care software specialist. The vast majority (81 percent) of shoppers said they have needed assistance in a mobile app, but only […]

Hackers are upping the ante. There was a 52 percent increase in average peak bandwidth of distributed denial of service (DDoS) attacks in the fourth quarter compared to the same quarter a year ago, according to a report from cloud-based security services firm Akamai. Nearly 40 percent of all DDoS attacks used reflection techniques, which […]

MobileIron introduced the Content Security Service (CSS), which separates security controls from data storage methods and allows security to be managed at the document-level across multiple content repositories. The platform allows employees to securely use their own cloud services without locking employees or IT into specific content repositories. Using the new platform, documents do not […]

Collaboration solutions specialist Witkit launched a new centralized collaboration platform for businesses. The customizable, modular platform allows users to create tailored collaborative workspaces, and employs the company’s WitCrypt security technology. When a business owner or employee sets up a user profile on Witkit, he or she creates or joins Kits, a collection of virtual work […]

ThinkingPhones, a unified communications (UC) services provider announced its acquisition of Contactive and its Klink platform, which connects online profiles and identities with telephone numbers. The Klink platform leverages big data to provide in-depth customer profiles in real-time before and during calls. Its algorithm indexes and consolidates billions of data points and automates the process […]

Organizations are beginning to understand the application economy demands a new view and approach to security, according to results of a survey sponsored by CA Technologies and conducted by Vanson Bourne. Improving the mobile customer experience was cited as a top security priority (42 percent), second only to protecting against data breach (56 percent), according […]

More than two-thirds (67 percent) of U.S. federal IT managers are concerned with cyber security as they modernize data centers, which makes security all the more challenging, according to a MeriTalk study of 300 federal IT managers. The survey was underwritten by Palo Alto Networks. Advanced target attacks/advanced persistent threats topped the list of data […]