Paula Musich

Concord Communications Inc. wants to put itself at the center of performance management and problem management convergence with the latest release of its eHealth suite of tools. The Marlboro, Mass., company next week will put its mark on the trend when it introduces eHealth 5.0. The latest release of the suite adds a component called […]

Although it was never part of the main acquisition agenda, the joining of the mismatched services organizations at Compaq Computer Corp. and Hewlett-Packard Co. could help the pair inch closer to the kind of services growth they couldnt manage on their own through other—mostly unsuccessful—merger attempts. “Theyre taking two services organizations that have been the […]

When Compaq Computer Corp. acquired Digital Equipment Corp. and its successful services operation, executives crowed that services for Compaq would become a $15 billion business in a few years. With the proposed merger between Hewlett-Packard Co. and Compaq, that prediction will come true-if all goes as planned. The combination of the two services organizations could […]

Despite consolidation in the nascent MSP market, more AIPs are labeling themselves as management service providers and shifting gears to provide management of applications at remote sites. Avasta Inc. next week will put in place a necessary component to its new RemoteServ application management service in the latest release of its MyAvasta customer portal. MyAvasta […]

Cisco Systems Inc. last week moved to shore up management support on two fronts: VOIP networks and content delivery networks. The San Jose, Calif., company unveiled a management suite for voice-over-IP networks comprising Voice Health Monitor, Device Fault Manager and the CiscoView graphical interface, which now support the companys CallManager and its router gateways and […]

A pair of WAN management vendors are adding options to their bandwidth and service-level management tools that could catch the attention of IT managers looking to improve return on investment. NetReality Inc., of Santa Clara, Calif., will allow network managers to get the most out of expensive broadband links such as ATM (asynchronous transfer mode), […]

The trickle of closings among management service providers is poised to become a torrent in the coming months as consolidation among MSPs accelerates. But the gloom apparently hasnt dampened enthusiasm for the MSP concept at large. The latest string of closings includes the Chapter 11 filing earlier this month of Intira Corp. and Devine Inc.s […]

As the boutiques that once dominated e-consulting fade, larger players, such as Hewlett-Packard Co., are moving in on multiple fronts to secure a bigger share of what remains. In an interesting twist on the transformation of the industry, HP is preparing to launch an online consulting business designed to offer bite-size Internet consulting services focused […]

Computer Sciences Corp. was scrambling to up the value of a newly won, multibillion-dollar federal contract late last week, a day after the contracts announcement sent the companys stock price plummeting. The IT modernization deal with the National Security Agency calls for a CSC-led team, dubbed the Eagle Alliance, to provide telephony and network services, […]

Tight economic times have put the spotlight back on how to get the most out of IT assets. Vendors that provide management of those assets—including inventory management, electronic software distribution, and change and configuration management—are all trotting out enhancements and ROI stories in response. Tivoli Systems Inc., the top supplier of change and configuration management […]

Enterprise management software vendors are turning their attention to smaller businesses with a host of stripped-down offerings they hope will bring automation to the masses. Undaunted by sluggish response to previous efforts to attract the small and midsize enterprise user, software makers such as Computer Associates International Inc. and Intel Corp. say the new breed […]

Electronic Data Systems Corp. and Sun Microsystems Inc. will launch this week a more formalized partnership to sell and promote each others wares with a program that is expected to net the two companies a combined $3 billion in new business. The alliance reflects a broader trend in the IT industry in which service companies […]