Shelley Solheim

A surge in competitive products and a lack of standards to guide IT purchases are pushing Hewlett-Packard Co.s $20 billion Imaging and Printing Group away from its traditional technology focus and toward offerings that combine services and hardware. “We are not about printers; we are about printing. What that means is that we really look […]

For cellular service provider Cingular Wireless Corp., being swamped with calls from new customers asking about handset features, calling plans and phone bills was normal. In fact, according to officials at the Atlanta-based company, up until a year and a half ago, 60 percent of all new customers called the Cingular customer service center within […]

NEW YORK—Hewlett-Packard Co. and Microsoft Corp. are taking to the road with a new initiative to bring technology to small and midsize businesses in remote parts of the country. At the TechXNY Expo in the Jacob K. Javits Convention Center here this week, the duo showcased a large RV outfitted with technology from servers to […]

NEW YORK—Hewlett-Packard Co. released a slew of new printers aimed at small and midsize businesses at the TechXNY Expo here this week. The Color LaserJet 5550, HPs fastest color laser printer, prints 27 pages per minute in both color and monochrome and also enables 11-by-17 printing. It costs $3,549. HP also ramped up the speed […]

Xerox Corp. Tuesday at the TechXNY show will expand its arsenal of multifunction printers and roll out new software to help businesses manage document output. Aimed for enterprise users looking to consolidate output devices, the new WorkCentre Pro C2128, C2636 and C3545 allow users to print, copy, scan and fax. The C2128 prints 21 ppm […]

According to published carrier reports filed with the Federal Communications Commission, a variety of things, from natural disasters to careless maintenance, can result in disruptive and costly network outages. But sometimes, as in the case of a Verizon Communications Inc. central office last spring, the cause can be deliberate. As first reported in eWEEK in […]

PalmOne Inc. is beefing up its new Tungsten T5 handheld with more memory in an attempt to make the device more appealing to business users who need access to data-intensive applications. The Tungsten T5, which will be one of many new IT products on display at the TechXNY expo in New York this week, includes […]

Lexmark International is shipping new color laser printers with faster speeds, enhanced media-handling capabilities and cost-saving features. The C762, targeted at midsize and large enterprises, prints 25 pages per minute in color and in monochrome. It will replace Lexmarks older model, the C752. The C762, priced at $1,799, is cheaper than the older model, which […]

Speech technology looks finally to be moving out of the lab and into business applications to stay. That was the message from speech technology providers and users at the SpeechTek Exposition & Conference in New York this month. Although deployment of speech technologies in enterprises is still relatively small, IT research company Gartner Inc., in […]

PalmSource Inc. this week will introduce a new version of Palm OS that is designed from the ground up for smart phones, a move meant to expedite the release of new devices that will compete with the popular but pricey Treo 600, according to officials. But with PalmSources biggest licensee, PalmOne Inc., apparently rejecting Cobalt […]

NEW YORK—At the SpeechTek Exposition & Conference here, Nuance Communications Inc. on Tuesday announced the latest iteration of its text-to-speech software, with improvements to such features as address handling and bilingual support. The new software, Vocalizer 4.0, adds support for all address abbreviations used by the U.S. Postal Service and recognizes more contextual ambiguities than […]

NEW YORK—A day after ditching its tagline “The Document Company,” Xerox Corp. sought to drive home the companys burgeoning services business. At Xeroxs analyst day briefing Tuesday, the company focused on its new document management software and highlighted its multimillion-dollar deals to provide hardware, software, and services to British bank HSBC Holdings plc. and U.S. […]