Stan Gibson

It came practically as an aside in the course of an hours presentation by one of the most quoted business school professors in the world today: “How many of todays seemingly wise outsourcing decisions will turn out to be similarly fatal?” asked Harvard Business School professor Clayton Christensen, in a keynote speech in Orlando, Fla., […]

On the heels of a strong fourth quarter, Infosys CEO Nandan Nilekani said his company will continue to grow at a robust, yet slightly slower rate. In its fourth quarter, Indian outsourcer Infosys posted revenue of $593 million, representing a year-over-year growth rate of 35 percent. In an interview, Nilekani said the company will grow […]

Business process outsourcing is on a roll, according to TPI, a broker of outsourcing deals. In a report on outsourcing trends for the first quarter of 2006, TPI partner Peter Allen noted that BPO posted a strong fourth quarter in 2005 and continued that momentum into the new year, posting its best quarter ever, with […]

The U.S. company is going extinct. Increasingly, all companies are global, and those that succeed will glean every bit of business advantage they can from every corner of the globe. But the big question: How does your company get there? At the annual Gartner Outsourcing Summit April 3-5 in Orlando, Fla., globalization and how to […]

When exploring global outsourcing, it helps to have a good map. Many technology pros are turning to the IT Infrastructure Library, a collection of eight manuals for sound service management created by the Office of Government Commerce in the United Kingdom. Using the manuals can ensure that both customers and service providers are on the […]

Not all companies have the resources to explore worldwide technology sourcing on their own. For them, it makes sense to sign up with a partner that knows the global terrain. Iron Age, a retailer of industrial footwear, is drawing on a global playbook to execute a corporate turnaround. Facing bankruptcy, the 180-year-old company was bought […]

ORLANDO, Fla.—Electronic Data Systems is making an offer for 52 percent of Mphasis BFL Limited, an applications and business process outsourcing services company, in Bangalore, India. “This offer is complementary to our overall strategy to enhance EDS presence and capabilities in India,” said Michael Jordan, EDS chairman and CEO, in a statement. At the Gartner […]

Electronic data systems earned redemption on one of the largest and perhaps most troubled contracts in the history of outsourcing, signing a three-year, $3.1 billion extension on the Navy Marine Corps Intranet contract March 24. But the win came at a price. To cement the deal, the Plano, Texas, outsourcing giant had to renounce $680 […]

Accenture said it will lose $450 million in its outsourcing deal with the United Kingdom National Health Service, the company said March 28 in its second quarter earnings report. A major cause of the stumble was tardiness by a subcontractor, iSoft, a health care software developer, in delivering critical software, the company said. The result […]

In snagging the three-year, $3.1 billion extension to its seven-year, $7 billion Navy-Marine Corps intranet contract, EDS walked away from $680 million in claims for services, according to Rear Adm. James Godwin, the top military officer overseeing the deal. EDS and the Navy announced late last week they had agreed to the extension, in a […]