Close
  • Latest News
  • Cybersecurity
  • Big Data and Analytics
  • Cloud
  • Mobile
  • Networking
  • Storage
  • Applications
  • IT Management
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Menu
Search
  • Latest News
  • Cybersecurity
  • Big Data and Analytics
  • Cloud
  • Mobile
  • Networking
  • Storage
  • Applications
  • IT Management
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Applications
    • Applications
    • IT Management

    EDS to Buy Majority Stake in Indian Outsourcer

    By
    Stan Gibson
    -
    April 4, 2006
    Share
    Facebook
    Twitter
    Linkedin

      ORLANDO, Fla.—Electronic Data Systems is making an offer for 52 percent of Mphasis BFL Limited, an applications and business process outsourcing services company, in Bangalore, India.

      “This offer is complementary to our overall strategy to enhance EDS presence and capabilities in India,” said Michael Jordan, EDS chairman and CEO, in a statement.

      At the Gartner Outsourcing Summit here April 3-5, EDS announced separately a CRM (customer relationship management) solution that a company spokesperson said is intended to leverage the call center capabilities of Mphasis.

      The new offering, called Managed Customer Interaction Solution, includes contact center management, customer self-service and customer intelligence. It will be available to customers on a hosted technology platform. EDS will charge customers at a utility rate based on the amount of services used, the company spokesperson said.

      The drive to augment EDS business process outsourcing offerings and to offer services on a commodity basis carries out two of Jordans stated goals for EDS as the venerable outsourcer continues to make progress on its corporate turnaround, following catastrophic losses and an investigation by the Securities and Exchange Commission.

      Last week, EDS gained another feather in its cap, when it re-signed the U.S. Navy to a three-year extension in the Navy-Marine Corps Intranet contract, which, at one time, was responsible for much of EDS difficulties.

      /zimages/4/28571.gifClick here to read more about EDS deal with the Navy.

      An EDS spokesperson said it expects the transaction to gain the majority stake in Mphasis to be completed by early third quarter of 2006. Mphasis currently has approximately 12,000 employees, including about 11,000 in India. Mphasis serves clients in multiple industries, including financial services, transportation, technology and health care.

      /zimages/4/28571.gifCheck out eWEEK.coms for the latest news, reviews and analysis about productivity and business solutions.

      Avatar
      Stan Gibson
      Stan Gibson is Executive Editor of eWEEK. In addition to taking part in Ziff Davis eSeminars and taking charge of special editorial projects, his columns and editorials appear regularly in both the print and online editions of eWEEK. He is chairman of eWEEK's Editorial Board, which received the 1999 Jesse H. Neal Award of the American Business Press. In ten years at eWEEK, Gibson has served eWEEK (formerly PC Week) as Executive Editor/eBiz Strategies, Deputy News Editor, Networking Editor, Assignment Editor and Department Editor. His Webcast program, 'Take Down,' appeared on Zcast.tv. He has appeared on many radio and television programs including TechTV, CNBC, PBS, WBZ-Boston, WEVD New York and New England Cable News. Gibson has appeared as keynoter at many conferences, including CAMP Expo, Society for Information Management, and the Technology Managers Forum. A 19-year veteran covering information technology, he was previously News Editor at Communications Week and was Software Editor and Systems Editor at Computerworld.

      MOST POPULAR ARTICLES

      Android

      Samsung Galaxy XCover Pro: Durability for Tough...

      Chris Preimesberger - December 5, 2020 0
      Have you ever dropped your phone, winced and felt the pain as it hit the sidewalk? Either the screen splintered like a windshield being...
      Read more
      Cloud

      Why Data Security Will Face Even Harsher...

      Chris Preimesberger - December 1, 2020 0
      Who would know more about details of the hacking process than an actual former career hacker? And who wants to understand all they can...
      Read more
      Cybersecurity

      How Veritas Is Shining a Light Into...

      eWEEK EDITORS - September 25, 2020 0
      Protecting data has always been one of the most important tasks in all of IT, yet as more companies become data companies at the...
      Read more
      Big Data and Analytics

      How NVIDIA A100 Station Brings Data Center...

      Zeus Kerravala - November 18, 2020 0
      There’s little debate that graphics processor unit manufacturer NVIDIA is the de facto standard when it comes to providing silicon to power machine learning...
      Read more
      Apple

      Why iPhone 12 Pro Makes Sense for...

      Wayne Rash - November 26, 2020 0
      If you’ve been watching the Apple commercials for the past three weeks, you already know what the company thinks will happen if you buy...
      Read more
      eWeek


      Contact Us | About | Sitemap

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Property of TechnologyAdvice.
      Terms of Service | Privacy Notice | Advertise | California - Do Not Sell My Information

      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×