Facebook Sent Physician to Hospital Seeking Medical Records: Report

Facebook Tried to Gather Medical Records for ‘Research,’ Report Says

Daily Video 409
Written By
eWEEK Staff
eWEEK Staff
Apr 9, 2018
2 minute read
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Today’s topics include a new report alleging that Facebook sought access to medical records for pharmaceutical ads and more consumers victimized by a third-party data breach. 

After Facebook’s acknowledgment that nearly all of its 2.2 billion users have had their profile data scraped at one time or another, a report Friday noted that Facebook sent a doctor on a secret mission to obtain medical records from a number of major hospitals.

According to the report published by CNBC, Facebook dispatched a physician to a number of major hospitals attempting to negotiate the release of patient medical records.


In a statement by Facebook to CNBC, the company claimed that the data would be used strictly for research. However, the report stated Facebook has been pitching the ability to target potential users of medications to pharmaceutical companies for advertising. [On April 9 a Facebook spokesperson stated that “this initiative did not go past the initial planning phase and we have paused discussions altogether to focus elsewhere.”]

Multiple organizations have reported that their customers were put at risk due to a breach from third-party services vendor [24]7.ai, which provides a chat widget used by the impacted sites.

Among the companies whose customers may be have been impacted by the breach are Best Buy, Delta Airlines and Sears Holdings. Delta and Sears both revealed they were victims of the [24]7.ai breach on April 4, while Best Buy admitted to being a victim on April 5.

“[24]7.ai discovered and contained an incident that was potentially affecting the online customer payment information of a small number of our client companies, and affected clients have been notified,” [24]7.ai wrote in a statement.

“The incident began on Sept. 26 [of last year], and was discovered and contained on Oct. 12.” It’s currently unclear how many customers the breach may have impacted. 

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.