In its push to reach profitability, Amazon.com could end up vanishing.The e-tailing giant wants to become the back-end fulfillment center for brick-and-mortar retailers that...
As blackouts continue wreaking havoc on California, industry leaders are becoming increasingly critical of Gov. Gray Davis plan to buy the transmission grid from...
Already one of the more successful Web software hosts, Salesforce.com Inc. is broadening its customer relationship management applications with customer service and marketing automation...
Earnings season is over. Executives have given their all-important "guidance" about upcoming quarters and the outlook. So now what should an enterprising investor do?...
Over the past few weeks, DiamondCluster International chairman and CEO Mel Bergstein, and Javier Rubio, the companys president of Europe and Latin America, have...
The Toysrus.com/Amazon.com store came out on top, preferred over 85 percent of our test shoppers.Toysrus joined forces with Amazon in August to open the...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...