2Prediction: Cloud Technology Equals Empowered Marketers
3Prediction: Streamlining Data Unification at the Source
4Prediction: 2014 Will Be the Year of “Data Activists”
5Prediction: Tag Management Moves Front and Center
Online marketers will increasingly view tag management as the foundational layer of their digital marketing technology stack because it allows for simplified deployments of online solutions, creates a standardized “data layer” across all vendors, and can be used to fuel existing digital marketing applications with highly targeted, enriched customer data.
6Prediction: Integrated Marketing–Less Hype, More Reality
7Prediction: Marketing Goes Seriously Mobile
Mobile marketing will see increased adoption by marketers, given the availability of new tools that make it easier to measure and optimize user interactions with mobile Websites and apps, as well as correlate the user experience across other digital touch-points. New technologies will also make the deployment of these solutions easier than ever.
8Prediction: The Rise of the Agile Marketer
9Resolution: Stop Chasing Big Data
For too long, marketers have heard about the promise of big data without being able to capitalize on it. The secret is not in focusing on collecting an ever-growing silo of data, but in being able to solve the big data challenge at the source, and take action with that data to improve customer acquisition and retention. In 2014, vow to turn big data into big action.
10A/B Test Your Online Vendors
Most marketers are familiar with A/B testing landing pages, banner creative, etc. This year, vow to use new deployment tools to help you test different vendors’ solutions against each before signing an agreement. This ensures you are using best-of-breed solutions that fit your digital marketing needs and prevents you from being locked into to a particular vendor.
11Resolution: Escape the Holiday Code Freeze
Every year, digital marketers get iced during the holiday season because of the traditional IT-mandated “code freeze,” which prevents marketers from using new solutions or changing important analytics data points. This year, resolve to stay agile during the most important shopping period of the year so you can maximize results.
12Follow the Multichannel Mandate
For too long, marketers have been operating in marketing silos, unable to leverage important customer data across vendors and platforms. That has all changed, allowing marketers to engage in true integrated marketing for the first time. This leads to improved financial results and consistent cross-channel customer experiences.
Every year, we hear the same thing: Marketers need to engage their customers on both Web and mobile channels. Every year, that mandate seems to fall by the wayside. 2014 will be different, however, as new tools and technologies make it possible to engage customers and measure their interactions across digital touch-points, including mobile Websites and mobile apps. Marketers should vow to make this year the year they truly go mobile.