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Oracle Corp. will provide customers with technical support for operating systems powered by UnitedLinux, the company announced at the CeBIT Conference in Hannover, Germany, on Thursday.
Oracle officials said that the company is working closely with the founding members of UnitedLinux—Connectiva S.A., The SCO Group, SuSE Linux AG and Turbolinux—to form a joint team to service the entire Oracle stack running on UnitedLinux. The service will be available to customers who have an Oracle support contract for Oracle products and maintain an operating system support contract with any of the four UnitedLinux founding members.
Customers deploying Oracle products on UnitedLinux-certified hardware will be able to receive support directly from Oracle Support Services. Oracle intends to identify technical support issues and address them in collaboration with UnitedLinux, giving customers a single point of contact, said officials of the Redwood Shores, Calif., company. Also, Oracle and UnitedLinux will collaborate to integrate required fixes/patches in future maintenance releases of UnitedLinux.
The UnitedLinux announcement is the latest in a recent rapid-fire volley of Linux/Oracle-related announcements. In February, UnitedLinux completed certification of UnitedLinux Version 1 with Oracle9i Database and its database clustering technology, Oracle9i Real Application Clusters. A few weeks prior to that, Oracle announced it had submitted Red Hat Inc.s Linux Advanced Server for a Common Criteria (ISO 15408) evaluation at EAL2 (Evaluation Assurance Level 2).
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