Albertsons Sued For Privacy Violations

Pharmacy retailer is accused of selling customer information to pharmaceutical companies, at a rate of as much as $4.50 for each letter and as much as $15 for each phonecall.

The legal privacy monster of CRM systems has raised its frightening head again, this time with Albertsons accused of selling customer names to major drug companies.

The Privacy Rights Clearinghouse, a San Diego-based consumer advocacy group, filed the lawsuit on behalf of customers who received the pitches. What privacy expectations do consumers have? What expectations should they have?

Read the entire RetailWire story here.