Close
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Applications
    • Applications

    Siebel Partner Gives View into CRM Use

    Written by

    Dennis Callaghan
    Published September 28, 2001
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      As Siebel Systems Inc.s worldwide user week conference gets under way in Chicago next week, the issue of how much return on investment CRM applications deliver is sure to be raised, especially since Siebel products tend to be more expensive than other customer relationship management applications.

      Enter Quixi Inc., previously known for CRM add-ons that incorporate speech recognition, and its new Quixi Sales Metrics Tool, which tracks how employees on a CRM project are using the system.

      The tool, which Quixi will announce at the show, focuses specifically on the SFA (sales force automation) side of CRM, providing such information as the number of new accounts, opportunities, activities and contacts created or updated in a given time period (cumulative and by end user). It also reports on the completeness of data, the frequency of updates to opportunities over a given time period, and sales representative activity on opportunities and accounts.

      The tool is available now only for Siebels SFA applications but will eventually be made available for other vendors SFA applications, according to officials at Quixi, in New York.

      Also at Siebel Worldwide User Week, DataDistilleries, of Amsterdam, will launch New York-based U.S. operations for its analytical CRM solutions. DataDistilleries, a Siebel alliance partner, positions its two key products, Customer Behavioral Modeling and Real Time Recommendations, behind a variety of CRM front ends, such as call center, SFA or Web content management channels, and allows sales personnel to make targeted offers in real time.

      The company also includes its Marketing Automation module, which, when combined with its other back-end products, allowed customers such as Dutch bank Postbank NV to cut its direct mail pieces by half with a 20 percent increase in accepted offers, according to DataDistilleries.

      Next month, DataDistilleries will launch Version 3 of its products, with additional multichannel capabilities, multiple views of data, new Java 2 Enterprise Edition support and more connectors to back-end applications.

      Dennis Callaghan
      Dennis Callaghan

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      MOST POPULAR ARTICLES

      Artificial Intelligence

      9 Best AI 3D Generators You Need...

      Sam Rinko - June 25, 2024 0
      AI 3D Generators are powerful tools for many different industries. Discover the best AI 3D Generators, and learn which is best for your specific use case.
      Read more
      Cloud

      RingCentral Expands Its Collaboration Platform

      Zeus Kerravala - November 22, 2023 0
      RingCentral adds AI-enabled contact center and hybrid event products to its suite of collaboration services.
      Read more
      Artificial Intelligence

      8 Best AI Data Analytics Software &...

      Aminu Abdullahi - January 18, 2024 0
      Learn the top AI data analytics software to use. Compare AI data analytics solutions & features to make the best choice for your business.
      Read more
      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Video

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2024 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×