The Blaster School of Hard Knocks

Blaster is teaching Microsoft how to better communicate. But there are other lessons Redmond could stand to learn.

Microsoft learned a lot from the Blaster worm that blasted onto the scene last month. But it could have learned more.

Thanks to Blaster, the Redmond software giant has come to realize:

  • It needed to make its emergency communications with its customers simpler and quicker. The recently rolled-out 1-2-3 Protect Your PC campaign shows Microsoft learned this lesson quite well — and quickly, to boot.

To read the full story go to Microsoft Watch.

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