Webinar (Watch Now): Danske Bank Improves Customer Service with AI-Infused IT Services Delivery

db3image
Published: Oct 25, 2017
Updated: Feb 2, 2021
1 minute read
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Improve IT service delivery with ITaaS that uses AI and advanced automation

As business demands for digital transformation intensify, IT gets increasingly complex. How do you deliver IT services that support the agility needed to lead the disruption?

IT as a Service (ITaaS), infused with AI and advanced automation, can help you better run IT with 89 percent fewer critical incidents, so you can deliver better customer service. Watch this on-demand webinar to discover how Danske Bank is doing just that.

Attendees will learn:

  • How Nordic financial services giant Danske Bank is applying AI to improve round-the-clock customer experiences across online banking services.
  • How to apply the latest analytics and cognitive technologies to gain actionable insights and autonomously manage IT operations.
  • How you can deliver IT as a service to increase the speed and scale of innovation with fewer mistakes.


About the speakers 

Bo Svejstrup, SVP and Head of Operation at Danske Bank
Stefan Pappe, IBM Fellow & VP, Hybrid Cloud & Migration, GTS Technology, Innovation & Architecture, IBM

Salvatore Salamone

Salvatore Salamone is a physicist by training who has been writing about science and information technology for more than 30 years. During that time, he has been a senior or executive editor at many industry-leading publications including High Technology, Network World, Byte Magazine, Data Communications, LAN Times, InternetWeek, Bio-IT World, and Lightwave, The Journal of Fiber Optics. He also is the author of three business technology books.

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.