Shelby Hiter

Shelby Hiter is a contributing writer for eWeek and several other B2B technology websites. Previously, she managed editorial strategy on TechRepublic, Webopedia, LinuxToday, and SoftwarePundit. Her work has appeared in online publications such as TechRepublic,, Datamation, eSecurity Planet, Enterprise Networking Planet, CIO Insight,, and SiteProNews. Her current B2B tech passions include artificial intelligence, managed services, open-source software, and big data.

Top 20 AI Software of 2024: Best Picks for Business Users

The demand for artificial intelligence software (AI) has increased significantly in recent years, and organizations of all sizes are adopting artificial intelligence to stay competitive. During the past couple...

AI Sales Forecasting: Benefits and How-To Guide

Enhance accuracy & business potential by unlocking the power of AI sales forecasting. Read this guide.

AI In CRM: How AI is Reshaping Customer Experiences

Customer relationship management (CRM) systems have been transformed through the power of artificial intelligence, providing businesses with a smarter way to manage customer experiences and drive customer loyalty at...

The Future of Generative AI: Trends and Challenges

Quickly growing from a niche project in a few tech companies to a global phenomenon for business and professional users alike, generative AI is one of the hottest technology...

Creating a Winning AI Business Strategy: 8 Steps

Developing a competitive artificial intelligence business strategy has quickly become an essential leadership strategy as AI has grown into an indispensable business tool. Businesses from all different industries are incorporating...

Latest Posts

AI Marketing Strategy: How to Use AI for Marketing (Examples & Tools)

AI technologies like machine learning and natural language processing can automate and optimize marketing for more personalized engagement, better competitive advantage, and improved customer support.

21 Best Generative AI Chatbots in 2024

AI chatbots are becoming increasingly popular for businesses. Discover the 21 best AI chatbots and how they can help you.

10 Best AI Writing Tools (2024): Enhance Your Writing with AI Magic

What are the best AI writing tools? Check out our 2024 guide to the top 10 tools and boost your writing instantly!

AI Personalization Marketing: The Future of Customized Advertising

With AI-powered personalization, marketers can deliver tailored experiences directly to customers that build engagement and improve loyalty and retention.

AI for Content Marketing: Strategies, Tools, and Best Practices

Using artificial intelligence (AI) in content marketing can help you build highly targeted, data-driven marketing content that introduces new levels of efficiency, accuracy, and...