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    Tech Deal: Genpact Acquires OnSource for Insurance Claims SaaS

    By
    Chris Preimesberger
    -
    August 2, 2017
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      Genpact.logo

      Global IT professional services firm Genpact revealed Aug. 2 that it has acquired OnSource, provider of a specialized cloud-based service for property and casualty insurance carriers and their customers. Terms of the deal are not disclosed.

      In the insurance business, this particular cloud software is known as Inspection-as-a-Service (IaaS)—not to be confused with Information-as-a-Service or Infrastructure-as-a-Service, more commonly known acronyms.

      This transaction builds upon Genpact’s recent acquisitions of BrightClaim and National Vendor, which have expanded the company’s U.S. claims management capabilities.

      OnSource uses advanced technologies–such as real-time browser-based communication, self-service applications and drones–to put consumers in control of their insurance claims and fundamentally transform the process for insurance carriers.

      The OnSource IaaS product will use Genpact Cora, Genpact’s artificial intelligence-based digital platform. The integration of Genpact Cora and the OnSource product into Genpact’s end-to-end claims management capabilities will allow carriers to write accurate estimates and manage supplements in a quicker, more collaborative manner.

      The OnSource IaaS product offers carriers various innovative benefits, including:

      • Self-service applications: intuitive smartphone apps that capture HD photos, videos, and written descriptions;
      • On-demand field service: immediate response inspection model utilizing more than 17,000+ photo field inspectors; and
      • Unmanned Aerial System (UAS): cutting-edge drone technology for use in property claims and other use cases when an aerial view is needed.

      Genpact has clients from the Fortune Global 500 and employs more than 77,000 people in 20 countries, with key offices in New York City, Palo Alto, London and Delhi. More information about OnSource is available here.  

      Chris Preimesberger
      https://www.eweek.com/author/cpreimesberger/
      Chris J. Preimesberger is Editor Emeritus of eWEEK. In his 16 years and more than 5,000 articles at eWEEK, he distinguished himself in reporting and analysis of the business use of new-gen IT in a variety of sectors, including cloud computing, data center systems, storage, edge systems, security and others. In February 2017 and September 2018, Chris was named among the 250 most influential business journalists in the world (https://richtopia.com/inspirational-people/top-250-business-journalists/) by Richtopia, a UK research firm that used analytics to compile the ranking. He has won several national and regional awards for his work, including a 2011 Folio Award for a profile (https://www.eweek.com/cloud/marc-benioff-trend-seer-and-business-socialist/) of Salesforce founder/CEO Marc Benioff--the only time he has entered the competition. Previously, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. He has been a stringer for the Associated Press since 1983 and resides in Silicon Valley.
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