Yantra on Target
Discount retailer Target has selected supply chain and inventory management software firm Yantra to run its direct-to-customer order management system. Yantras software will serve as the fulfillment engine for Targets direct-to-consumer operations, including its Web storefront operation. The first to go live will be the furniture, special order and gift registry business for the companys Marshall Fields division.
Online travel firm Expedia says there are signs that travelers are returning to the skies. The company reports that bookings are currently at 80 percent to 85 percent of pre-Sept. 11 levels, compared with 40 percent to 45 percent just after the terrorist attacks. The companys first-quarter losses narrowed to $4.8 million, compared with $30.8 million a year earlier.
Microsoft Chooses Kana
Kana, which supplies software for managing and responding to customer inquiries over the Internet, just sealed a big deal. Microsoft will use Kanas platform to provide customer service and technical support to MSN Internet access customers. More than 2,000 agents will use the system.
Rite Aid Outsources
Drugstore chain Rite Aid has signed on Logistics.com to handle most of its ground transportation logistics. Rite Aid will use Logistics Web-based OptiBid Network to secure service contracts and automate the management of its truck shipments.
Troubled beauty site Gloss.com has been given a makeover. Estée Lauder acquired the site in April 2000 and planned a relaunch by spring 2001, but was delayed by the dot-com bust and a change in economic conditions. The site features 5,000 products from Lauder, as well as Chanel and Clarins.