Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home IT Management
    • IT Management

    Lining Up for Domino 6

    By
    Anne Chen
    -
    December 9, 2002
    Share
    Facebook
    Twitter
    Linkedin

      Domino 6, the first major upgrade of IBMs Lotus Software divisions flagship corporate messaging platform in three years, was worth the wait, say many enterprise Lotus users.

      “In the past, weve had issues and wanted a more stable environment,” said Matt Henry, technical architect at Kemet Corp., in Greenville, S.C. “This time around, the scalability, usability and performance improvements to Domino 6 are quite significant.”

      In the long term, say experts, that kind of positive reaction may slow the flow of converts from Domino to Microsoft Corp.s Exchange. How quickly IT managers will upgrade to Domino 6, however, remains to be seen. Faced with a heightened need to cost-justify all infrastructure investments, many IT managers say they will bide their time. Some will also wait until lingering compatibility problems between Domino 6 and other Lotus products such as the Sametime instant messaging platform are resolved.

      Although Domino 6 will not suit every organization, Marten Nelson, an analyst at Ferris Research Inc., in Nice, France, recommends that IT managers analyze their current costs and project what areas they can save on with Release 6s features.

      Domino 6 will bring compelling new features to the playing field, particularly for organizations still using Version 4.x. New features, including enhanced automatic compression, streaming replication and server consolidation, coupled with increased availability through improved fault recovery, have the potential to generate dramatic cost and management savings, experts say.

      But enterprises—particularly those with large existing investments in Lotus infrastructure—should keep integration and development costs in mind when considering upgrading to Domino 6. Companies that have built applications on top of Domino may find application integration with newer Lotus offerings, including Sametime, to be difficult. Because the APIs for Domino 6 and Sametime, as in previous releases, remain different, IT managers report spending extra development time and money to ensure interoperability. Domino 6, however, is not a requirement to run applications such as Sametime or Lotus LearningSpace. In fact, most applications, including those released by Lotus itself, do not yet work with Domino 6.

      Enterprises most likely to be willing to swallow those integration and potential cost drawbacks are those needing features in Domino 6 to support specific projects. At Sericol International Ltd., based in Broadstairs, England, Jacqueline Cox, European IT director, said she found herself pushing for a Domino 6 upgrade even though her policy is never to deploy the first version of a major software release. The reason for her urgency: The capabilities of the product are the perfect match for her companys CRM (customer relationship management) strategy.

      “Obviously, its a pretty early time to be upgrading, and it would not be something Id normally do because I like to be cautious,” said Cox, in London. “However, we have an exciting project and just felt that there were fabulous advantages in Domino 6 that we had to take advantage of.”

      Sericol, the worlds largest manufacturer and supplier of screen printing inks and pre-press products, is standardizing on a single global CRM system: iExtensions for Notes from iEnterprises Inc., of Murray Hill, N.J. Sericol needed a platform that supports multiple languages and allows speedy transmission of data over a corporate LAN.

      The addition to Domino 6 of automatic compression and streaming replication—in which Notes documents are replicated in a single server request—is the main reason Sericol is rolling out the new versions of Notes and Domino to support more than 800 employees in 14 operating companies worldwide. The CRM project is so important to Sericol that Cox had no problems selling her managers on Domino 6, she said.

      “The justification for this upgrade was that we really needed it for this specific CRM project,” Cox said. “Our technology purchases are always driven by business need and never by technology for technologys sake.”

      But even some organizations without projects that require features such as compression and streaming replication may find clear returns on investment with a Domino upgrade.

      At Kemet, a supplier of capacitors to the electronics industry, for example, Henry said new unified management capabilities and policy-based management features in Domino 6 have significantly reduced the amount of messaging system administration time required when compared with Domino 5.

      Kemet participated in Lotus early-release program and began upgrading its 49 Domino 5 servers to Domino 6 in October 2001. The company began upgrading its 3,500 Notes 4.5 clients to Notes 6 at the same time. Henry said the biggest benefit of Domino 6 hes seen so far has been its new fault tolerance capabilities. Such capabilities enable his servers to reboot themselves, freeing system administrators to concentrate on other tasks.

      Henry has also seen benefits from the spam control center capability built into Domino 6. He estimated a 12 to 21 percent reduction in incoming e-mail finding its way to Kemets servers since the deployment of Domino 6.

      Kemet, which uses Sametimes e-meetings function to hold technical sales training courses online, is also rolling out Sametime 2.5. But Henry is running Sametime on Domino 5 because Domino 6 does not yet support the IM application. Lotus said Sametime will be able to run on Domino 6 early next year.

      On top of that, Henry said another source of frustration has been a lack of documentation from Lotus on the Sametime API. Henry said he had to resort to using reverse engineering to find out how the Sametime API functioned because there was an inadequate amount of documentation available from the vendor. The lack of documentation was a problem because Domino 5 and Sametime lack common cross-product schemata and data models. While the differences have been carried over into Domino 6, Lotus officials said the company plans to make the APIs more unified in future releases.

      “We would like to see total integration, and weve been pushing Lotus since we became customers in 1995,” Henry said. “Integration has gotten worse because IBM continues to bring products in. Some stuff is promising, but its just baby steps so far. Weve made tremendous progress looking at what other people have done to integrate, but its been a tedious process.”

      Issues such as integration problems and a lack of documentation are often found in the first release of any software product, experts say. Consequently, as they do with every major software release, many IT managers say they will wait until such issues are resolved before putting Domino 6 into production.

      Unicco Service Co., an integrated facilities services company, uses the Notes development environment to build applications such as work order management, annual benefits enrollments and safety documents required by the Occupational Safety and Health Administration. Unicco uses the Notes and Domino environment mainly as a document repository and relies less on the platform for messaging. As a result, the company is not champing at the bit for new features such as automatic compression and replication. Unicco will not upgrade to Domino 6 until sometime in the first quarter of next year, said Jeff Peterson, vice president of IT at the Newton, Mass., company.

      “We like, but are not in a big hurry for, the messaging capabilities released this time around,” said Peterson. “We really arent early adopters because we like to take advantage of what others have experienced. Unless theres a hot feature that works for a new application, the nature of our business is to make sure all the bugs have been worked out.”

      Senior Writer Anne Chen can be reached at anne_chen@ziffdavis.com.

      Domino 6

      : Where The Savings, Costs Are”> Domino 6: Where The Savings, Costs Are

      Domino 6 is the first major release of the software since 1999. Experts say that before migrating to the new release, IT managers need to analyze their current costs and project where they will see savings and where new expenses are possible.

      Potential areas of savings

      • Network bandwidth costs Notes 6 includes network compression and streaming replication, two new features that reduce network bandwidth requirements.
      • Lower administration overhead with server consolidation With language packs, Domino 6 allows the use of several languages on a single server.
      • End-user training Notes 6 introduces policy-based management, which allows administrators to define, organize and manage user settings from a central location.
      • Increased availability through improved fault recovery The Domino server can be re-configured to automatically restart after a crash. Server startup time is also reduced by transaction logging.

      Potential areas of increased costs

      • Help desk support The new features in Notes 6 may generate additional support and help desk calls.
      • Implementation Domino 6 is a major upgrade. Experts estimate that, at large organizations, it could take more than 12 months to complete the upgrade. Service disruptions associated with the upgrade are possible.
      • Integration issues IT managers also report having difficulties because the APIs for Domino are different from those of Sametime.

      Source: Ferris Research, eWeek reporting

      Anne Chen
      As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×