FinOps practitioners and technical teams must begin working more closely together to factor financial reporting into their architectural designs, tagging and labelling taxonomies, and...
The vision for integrated unified communication (UC) and contact centers (CC) has been discussed in industry circles for years now, and almost every UC...
In recent years, DataOps has emerged as a discipline to describe tools, processes, and the right organizational structure to support a data-focused enterprise. While...
It’s not a sexy, cutting-edge algorithm, but research shows comprehensive asset management is your best tool to mitigate the most commonly exploited vulnerabilities.
A Joint...
As organizations embrace cloud and digital transformation initiatives – a trend that’s been accelerated by the recent pandemic – they’re coming to grips with...
Data visualization tools play an essential role in data analytics by representing data in graphical form, including charts, graphs, sparklines, infographics, heat maps, or...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...