Close
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Apple
    • Apple
    • Mobile

    Apple to Offer iPhone 5S, 5C Repair in Stores: Report

    Written by

    Michelle Maisto
    Published November 8, 2013
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      Apple stores will soon be able to perform some iPhone 5S and 5C repairs in-house, according to a Nov. 7 report from 9to5Mac.

      Citing people with knowledge of the upcoming initiative, the report states that Apple will soon begin equipping its stores with “special machinery” for replacing the touch-screens on the 5S and 5C and, specifically, for calibrating the displays.

      “The screen replacements cost $149 for each device, and this price point is significantly more affordable than the several-hundred dollars required to completely replace a device with a damaged/cracked screen,” the report adds.

      It continues: “In addition to displays, Apple will have the capability to replace the volume buttons, vibrating motor, rear camera and speaker system on the iPhone 5S and iPhone 5C. Apple Stores will be able to replace the conventional Home button on the iPhone 5C, but it does not appear that Apple will be able to conduct swaps for the Touch ID-based button on the iPhone 5S.”

      Phones under the AppleCare warranty, should they be defective, will receive part replacements without charge. For iPhones not under warranty, there will be fees for part replacements. “For example, a battery replacement will cost $79,” the report said.

      Repair site iFixit has for ages been calling on Apple to make its devices more repairable. It tore down the iPhone 5S Sept. 20 (it performed the teardown in Australia, to take advantage of the time difference) and gave it a “repairability” score of 6, down a point from the iPhone 5, mainly because it was filled with so much repair-hindering adhesive.

      iFixit was able to lift away the display after removing Apple’s proprietary pentalobe screws with a special screwdriver, some careful “spudgering” (mashing a thin, plastic stick into the crack) and pulling with a suction cup. But it quickly discovered a “booby trap” that Apple employees will also need to negotiate: a cable connecting the TouchID sensor in the home button to the Lighting port assembly.

      If the 9to5Mac report is correct and battery replacement is also an option, the machines face quite a feat.

      “Perhaps the ‘S’ in 5S stands for ‘stuck,'” wrote iFixit in its teardown analysis, “as in, ‘I hope you didn’t want to replace your battery—you’re going to be stuck with this one.'”

      Finally dislodging the battery, it realized Apple had replaced the adhesive in the iPhone 5 with “two huge white runways of adhesive” in the 5S.

      Still, iFixit is likely to applaud Apple’s effort, whatever its motivation.

      Writing about the site’s more recent teardown of the Apple iPad Air, which earned just a repairability score of just 2 out of a possible 10, iFixit Chief Information Architect Miro Djuric wrote that fixing hard-to-repair devices is expensive or impossible. “It hurts the consumer, sucks for the environment and contributes to the device’s untimely demise.”

      (Image courtesy of iFixit.)

      Michelle Maisto
      Michelle Maisto
      Michelle Maisto has been covering the enterprise mobility space for a decade, beginning with Knowledge Management, Field Force Automation and eCRM, and most recently as the editor-in-chief of Mobile Enterprise magazine. She earned an MFA in nonfiction writing from Columbia University.

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      MOST POPULAR ARTICLES

      Artificial Intelligence

      9 Best AI 3D Generators You Need...

      Sam Rinko - June 25, 2024 0
      AI 3D Generators are powerful tools for many different industries. Discover the best AI 3D Generators, and learn which is best for your specific use case.
      Read more
      Cloud

      RingCentral Expands Its Collaboration Platform

      Zeus Kerravala - November 22, 2023 0
      RingCentral adds AI-enabled contact center and hybrid event products to its suite of collaboration services.
      Read more
      Artificial Intelligence

      8 Best AI Data Analytics Software &...

      Aminu Abdullahi - January 18, 2024 0
      Learn the top AI data analytics software to use. Compare AI data analytics solutions & features to make the best choice for your business.
      Read more
      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Video

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2024 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×