IBM Launches New MobileFirst Services

IBM's new MobileFirst services include application development, security, procurement and more.

IBM today announced the expansion of its IBM MobileFirst portfolio, with new and enhanced services focused on mobile strategy and security, application development and device procurement and management.

Big Blue rolled out services, including infrastructure consulting services, to help enterprises evaluate their existing mobile infrastructure environment, identify gaps and build a comprehensive mobile strategy and road map.

"The expansion of our mobility services portfolio demonstrates our continued investments in building the full breadth of capabilities clients need to radically transform and grow their business through mobile," Rich Esposito, general manager of Mobility Services for IBM Global Technology Services, said in a statement. "In 2014, we will further leverage our software acquisitions and growing capabilities in the cloud to provide clients with more flexibility and choices, including 'mobility as-a-service' solutions."

A recent IBM study reports that 90 percent of global organizations across eight major industries are planning to sustain or increase their investments in mobile technologies over the next 12 to 18 months. According to the report, the top three mobile challenges facing organizations are integrating mobile applications with existing systems (54 percent), implementing secure end-to-end mobile solutions for devices and applications (53 percent), and reacting to changes in technology and mobile devices in a reasonable period of time (51 percent).

Today, mobile is helping drive business transactions and revenue while delivering information that teams can tap into to identify and capture new business opportunities. And players in the mobile space are doing more to integrate this channel into the fabric of their business, helping clients address their key challenges and fully integrate mobile across their entire business.

In addition to infrastructure consulting services, IBM is offering application platform management services to help customers build, configure and manage their developer community's app dev environments, supported by both software and a skilled team of experts.

IBM also offers device procurement and deployment services to help customers simplify the selection and ordering of devices. IBM also will help install the client's tailored platforms, apps and service components. Devices can be shipped directly to employees and include services for ongoing secure management, customer service and predefined refresh cycles with disposal or repurposing.

Meanwhile, new managed mobility services provide enterprises with scalable, secure management of their mobile infrastructure and wireless endpoints. With these services, IBM helps clients reduce the risk, complexity and cost of managing their bring-your-own-device (BYOD) and corporate device programs while freeing up the client's IT resources to focus on core business needs. This service features MaaS360 from IBM's acquisition of Fiberlink, along with an ecosystem of IBM business partners to deliver cloud-based solutions.