2Hands On the Amazon Kindle Fire HDX
3Amazon Through and Through
4You Might Like This
6No Slip, but Plenty of Fingerprints
8The Buttons Situation
The power and volume buttons are on either side of the back of the tablet. They’re positioned to be near a user’s fingertips when the tablet is held in landscape mode with the camera (the only orienting feature) on the top. Still, there was rarely a time when I didn’t flip over the tablet to access these. Maybe that would change with extended use.
10Helpful Work Tools
An IT department could use Amazon’s Whispercast or third-party mobile device management apps (such as Good Technology or Citrix) to support users, manage device policies and push content. Kerberos authentication offers secure browsing of intranet sites through the Silk browser. And Amazon has included other small efficiencies, like the ability to go straight into a new email, instead of always to the inbox.
12Mayday Can’t See You
13Personal Assistance for Any Task
While in some instances a Mayday helper can use a highlighter feature to show a user what she’s trying to find (circling a Toolbar item, for example), the helper can also take control of the screen. When I said I wanted to be able to edit documents—a feature not native to the device—this Mayday rep offered to open the App Store, search for his favorite app for the task, install it and show me some tips. Which he did.
While IT staff can set user limits, so can parents for your users, using Amazon’s FreeTime app. For $2.99 per child per month for Prime members (and $4.99 for non-members), parents can choose appropriate videos, apps and books for a child to interact with, and set limits about how long the tablet can be used and during what hours. Kids also can’t log out—and into the adult space. In even a three-generation household, the Kindle Fire HDX could be an ideal family device.