2The Operating System Is All Wrong
Microsoft’s Windows RT was a misstep from the very beginning. The operating system isn’t a full version of Windows and runs on the ARM processor architecture. Microsoft had hoped that that feature would attract vendors, which would in turn attract users, but it hasn’t happened. Why? Windows RT is a hobbled version of Windows 8—an unpopular operating system.
3The Price Isn’t That Much of a Value
It’s nice to see Microsoft drop the price to $349 on the Surface RT, but let’s be honest: Is that really that much of a deal? The Surface RT comes with subpar software, a design that isn’t all that impressive and the same issues it had when it was more expensive. In some cases, price really doesn’t matter when a product is a dog. And the Surface RT is a dog.
4What About the Surface Pro?
Microsoft shot itself in the proverbial foot when it decided to launch a Surface Pro just months after the Surface RT. Even worse, the company kept promoting the Pro version as the Surface RT collected dust on store shelves. The Surface Pro is a better product all around than the Surface RT. The Pro is the model Microsoft should have delivered first. Smart shoppers realize that.
5Microsoft Delivered No Improvements
If Microsoft truly wanted to deliver better value to its tablet customers, wouldn’t the software company have offered at least some improvements in the Surface RT? Instead, the company ignored the software and hardware and only dropped the price on the tablet. That sounds like Microsoft wants to pull the plug. And if Microsoft wants out, there’s no reason to buy this model.
6The iPad Is a Much Better Product
Customers looking for a tablet that can handle all of the ARM-based applications they want and still deliver PC-like functionality should opt for the iPad over the Surface RT. Apple’s tablet has more capabilities and far more apps and comes with software that customers will actually like. It makes no sense to spend money on a Surface RT when the iPad is already there.
7At That Price, the iPad Mini Is a Much Better Product, Too
But what about the iPad Mini? Apple’s small tablet comes with a great design for about the same price and it will incorporate many of the features found in the Surface RT. Better yet, the tablet is designed to work with far more apps than the Surface RT, making Microsoft’s cheaper tablet look somewhat lame in comparison.
8Application Support Is a Major Concern
It should also be noted that application support on the Surface RT is disappointing, to say the least. The vast majority of applications that companies and consumers rely on to get the most out of Windows won’t work with Windows RT. And until developers start supporting the operating system, users will feel disappointed by application support.
9There’s No Enterprise Value
What would the average corporate customer actually get out of the Surface RT? The device lacks support for the applications they desire and is running a modified operating system that they have no experience with and even less interest in. The Surface RT offers absolutely no enterprise value. And unfortunately for Microsoft, the corporate world knows it.
10The Connectivity Leaves Much to Be Desired
Customers hoping to buy a tablet with the idea of being able to connect to the Internet wherever they go through 3G or 4G LTE mobile networks will be quite disappointed with the Surface RT. The tablet lacks connectivity to mobile networks, meaning it’ll only access the Internet via WiFi. That’s a shame.
11You Lose Half Your Storage
The sheer size of Windows RT might surprise customers who expect to get the 32GB or 64GB version and use up most of that space. According to Microsoft, the 32GB Surface RT comes with only 15GB of usable storage. The 64GB model has 45GB of useful space. That is a significant problem for potential buyers.