Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Networking

    Andersen Tackles Management Services

    By
    Paula Musich
    -
    February 12, 2001
    Share
    Facebook
    Twitter
    Linkedin

      Arthur Andersen LLP last week quietly kicked off an MSP offering designed to let customers offload network monitoring and management responsibilities.

      The new monthly subscription service, based on Entuity Inc.s Eye of the Storm network management software, is initially targeted at startups, midsize enterprises and click-and-mortar companies in Atlanta.

      Andersen plans to extend the management service provider service to Chicago, Dallas, Houston, Los Angeles and New York later this year.

      Dubbed the Infrastructure Resource Management Service, the service “will have nationwide reach, wherever we have consultants available on a quarterly or monthly basis,” said Jay Thompson, a partner with Andersen, in Atlanta.

      The service will include an initial on-site assessment of a clients infrastructure, with recommendations for possible modifications to take better advantage of the network monitoring and management service. The monitoring will be done via a VPN (virtual private network), and Andersen consultants will periodically meet with the clients IT managers to assess planned changes.

      “If they dont have one, well put a VPN device on their site and provide a secure tunnel. Then we ID the addresses of the network components well be looking at and extract performance data,” Thompson said.

      “They are building a service that will allow us to detect network congestion and other problems,” said Kelly Bissell, chief technology officer of MeritSpan Holdings Inc., in Atlanta, an early customer of the MSP service.

      “When it comes to utilization of our overall network as well as [MeritSpans WAN connection], Ill be able to see whether my service provider is meeting our SLA [service-level agreement] and make sure Im getting what I paid for,” Bissell said. “The active reporting will help me manage my network better.”

      Andersens service will provide both passive and active monitoring of the clients network, as well as alerts and historical trends reporting.

      Bissell said he is not only pleased to be working with Andersen for its depth of skills in business processes, but also because it has pulled together an “extremely knowledgeable team of network gurus.”

      Andersen chose the Eye of the Storm software as the foundation for its service because of the tools predictive capabilities, according to company officials.

      A feature called generalized indexing degradation helps to identify “situations that might lead to an outage,” Thompson said.

      Andersens service does not, however, include problem resolution when outages occur. Still, “They will give us intelligent data so I can make better business decisions and decisions on how we handle capacity, security and other issues,” Bissell said.

      Pricing for the service has not yet been set. Thompson estimated that it will be in the $3,000-per-month range.

      Paula Musich
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×