JetBlue Not Alone: 5 Other Critical IT Events

Technology is often a factor in a company's darkest hour. What's important is the immediate response-and future prevention.

JetBlues problems in the past week, as cancellations left tens of thousands of passengers stranded and tarnished the carriers reputation, are still being tallied, but its clear the company lacked a system that could reassign personnel automatically.

/zimages/5/28571.gifClick here to read more about JetBlues management meltdown.

JetBlues awful performance put us in mind of some other events that challenged organizations to the core and exposed the frailties of their IT setups.

Here are five that spring to mind, from the archives of Baseline.

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