Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Networking

    Tool Finds Slowdown Source

    By
    Paula Musich
    -
    March 18, 2002
    Share
    Facebook
    Twitter
    Linkedin

      When response times degrade for hosted applications or Internet access seems to slow to a crawl, network managers have had to endure the finger pointing that ensues with service providers. But new technology from a small startup could give them the proof they need to take to the service provider to get the problems resolved.

      Network engineers at the not-for-profit Providence Health System found with the AppareNet network intelligence system the source of the performance problems they were having with a hosted human resources application. The tool, released for general availability late last month by Jaalam Technologies Inc., in Vancouver, British Columbia, gave them the documentation they needed to prove the fault was with the service provider, according to John Proffitt, lead network engineer at Providence Health System Alaska, in Anchorage.

      “It was very slow. It could take minutes to go from screen to screen, and sometimes it just crashed. We went to them, and they claimed it was our Internet connection. They said it was because we were in Alaska and they were in the lower 48. They said you need to get a better ISP,” said Proffitt.

      Before bringing in AppareNet, Providence Health System Alaska used commonly available tools to measure page loading times, but it was not able to pinpoint the source of the slow response time or determine the cause of it. But network engineers at the health care provider knew intuitively that the problem was with the ASP (application service provider).

      The AppareNet performance measurement and analysis tool can determine whether performance problems are with the application or with the network by identifying the unique signatures of certain problems that occur in IP-based networks. Jaalam technologists created algorithms that can identify those signatures based on test packets that are sent from a server and make a round trip from the specified end point. As the test packets traverse all the links from one hop to the next, they are deformed by events occurring on those links that are associated with problems.

      The software, which runs on an application server, includes an analysis engine and a database of problem signatures that determines the cause and source of any problems it identifies along the way.

      Providence has yet to determine its return on the software, which starts at $30,000 for a single server and $100,000 for an enterprise license.

      Paula Musich
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×