Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News

      Chordiant Delivers J2EE-based CRM Suite

      By
      Dennis Callaghan
      -
      January 25, 2002
      Share
      Facebook
      Twitter
      Linkedin

        Chordiant Software Inc. claimed the J2EE mantel for itself this week with the release Tuesday of its Chordiant 5 CRM suite.

        The customer relationship management software developer calls the new software what the first “end-to-end” CRM solution based on Java 2 Enterprise Edition.

        The software, targeted towards large business-to-consumer organizations, includes marketing, selling and customer service applications built on Chordiants JXL architecture, a hybrid of Java and XML. That open architecture makes it easier to integrate with an organizations other applications and business processes, delivering speedier implementations, according to Chordiant officials, in Cupertino, Calif.

        Company officials describe their product as providing “dynamically driven CRM” and say it provides multidimensional views of customer behavior in real-time and is adaptive to individual customer needs.

        Chordiant 5 includes Chordiant 5 Marketing, Chordiant 5 Selling & Servicing and the Chordiant 5 Enterprise Platform.

        In other CRM news this week, developer Pegasystems Inc. announced that it has formed three new vertical business groups dedicated to the financial services, healthcare and insurance industries.

        The move will allow the Cambridge, Mass.-based company to better respond to customer needs, officials said.

        Pegasystems applications are built on a framework of flexible business rules that can be adapted to changing market and business needs so as to provide customer self-service.

        The new business groups recognize the diverse needs of different industries, officials said. The healthcare group is focused particularly on member services, while the insurance group is focused on claims exception processing.

        “The combination of the sales, service and product management capabilities under vertically-organized business groups will help keep us focused and streamlined to deliver the level of service that our customers and prospects demand,” said Rick Jones, president and COO of Pegasystems, in a statement.

        Dennis Callaghan
        Get the Free Newsletter!
        Subscribe to Daily Tech Insider for top news, trends & analysis
        This email address is invalid.
        Get the Free Newsletter!
        Subscribe to Daily Tech Insider for top news, trends & analysis
        This email address is invalid.

        MOST POPULAR ARTICLES

        Latest News

        Zeus Kerravala on Networking: Multicloud, 5G, and...

        James Maguire - December 16, 2022 0
        I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
        Read more
        Applications

        Datadog President Amit Agarwal on Trends in...

        James Maguire - November 11, 2022 0
        I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
        Read more
        IT Management

        Intuit’s Nhung Ho on AI for the...

        James Maguire - May 13, 2022 0
        I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
        Read more
        Applications

        Kyndryl’s Nicolas Sekkaki on Handling AI and...

        James Maguire - November 9, 2022 0
        I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
        Read more
        Cloud

        IGEL CEO Jed Ayres on Edge and...

        James Maguire - June 14, 2022 0
        I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
        Read more
        Logo

        eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

        Facebook
        Linkedin
        RSS
        Twitter
        Youtube

        Advertisers

        Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

        Advertise with Us

        Menu

        • About eWeek
        • Subscribe to our Newsletter
        • Latest News

        Our Brands

        • Privacy Policy
        • Terms
        • About
        • Contact
        • Advertise
        • Sitemap
        • California – Do Not Sell My Information

        Property of TechnologyAdvice.
        © 2022 TechnologyAdvice. All Rights Reserved

        Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

        ×