Integration of Web 20 and UC

Companies today are trying to come to grips with a large number of new technologies that could potentially improve their business. And the getting the most attention are Unified Communications and Web 2.0. But these two emerging technologies have a lot more in common than just getting a lot of hype. Both are focused on improving communications and collaboration. We sat down with Chief Technology Analyst Jim Rapoza to find out if the integration of Web 2.0 and Unified Communications will be the key to the future of both technologies?