Its not just e-marketplaces and startup service providers that are taking business-to-business e-commerce trust seriously. Century-old insurers, banks and business services companies also have...
AT&T today will take the covers off a new cer-tification program that emphasizes business solutions and partnering rather than selling specific products or services.While...
The sins of enterprise resource management software companies are being visited upon the customer relationship management business, which has overpromised and undersold its abilities,...
Growth can be messy, as Next Model Management (NMM) learned during its drive to become the second-largest modeling agency in the world. Fortunately, the...
Microsoft wants you. All of you.The company synonymous with personal computing software will soon try to convince millions of users that it should be...
When Gus Otto calls videoconferencing a lifesaver, he speaks from personal experience.The senior systems analyst at Caterpillar figures he might not be here today...
When nine U.S. lawmakers from Washington State approached Michael Powell last month, they brought a foreboding message: If the Federal Communications Commission rejects the...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...