Pure ASPs are a dying breed. Struggling with revenue growth, tanking stocks and an uphill battle to make hosted applications a corporate mainstay, many...
In the increasingly vital intersection of technology and public policy, Rick White, the new chief executive of the Silicon Valley-based lobbying organization TechNet, will...
The failure of many ASPs has created opportunities for their competitors, much like the death of elderly tenants in rent-stabilized New York City buildings...
Gateway Reboots CEOScram! Gateway founder Ted Waitt became the companys chief executive again last week, replacing Jeff Weitzen, who was named CEO in January...
Service-level agreements (SLA) are becoming a popular tool for ASPs to manage relationships with customers and partners, and to market their services. These written...
Tacit knowledge systems inc. is giving businesses a new way to track down expertise within the enterprise.The Palo Alto, Calif., companys KnowledgeMail Version 2.0...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...