With 2001 expected to be a year of consolidation in the application services business, Agilera Chief Executive Paul Rudolph put his company ahead of...
A predicted slowdown in IT spending has set off a mad dash among solutions providers to retool their services offerings, shifting resources away from...
To hear the cable operators tell it, they would like nothing more than to open their high-speed pipelines to competing Internet service providers.Already, the...
As more and more software companies step into its ranks, the CRM market keeps swelling with partnering opportunities for systems integrators and solutions providers.Like...
The World Match Play golf championship began in Australia last week with a lot of familiar names—Els, Lehman, Sutton—and one unfamiliar one, an event...
Numerous companies now offer various subscription management services.BMC Software launched a Service Providers Solution unit at Comdex to sell its Patrol line of monitoring...
When millions of cable television subscribers begin writing bigger checks for their basic service this year, at least theyll have someone to complain to....
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...