E-tailers are getting better at customer service and delivering usable Web sites, with Overstock, Lowe's, Ralph Lauren and Kmart leading the way, according to...
eWEEK Labs: The Most Important Products of 2007
Amazon.com Elastic Compute Cloud Among the most innovative of the products and services to arise from the...
Federal Trade Commission Chair Deborah Platt Majoras refused Dec. 14 to recuse herself in the agency's review of the proposed $3.1 billion merger of...
What should enterprises do about multicore systems? First, companies should be planning now for multicore PC deployments for the next generation of products they...
Ricoh has introduced the new GelSprinter line of color printers, the GX2500 and GX7000. GelSprinter technology consists of quick-drying viscous ink, belt-driven paper feeding,...
Updating yesterday's post about Raketu's Flash-based voice over IP application for the iPhone, I've been trying to get an answer from the company about...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...