Retail lobbyists are pushing the Federal Trade Commission to update 14-year-old rules governing mail-order and telephone sales to specifically include sales made over the...
You might have seen recent media reports that the National Retail Federation was predicting some $200 million in additional return fraud this year. However,...
New York Gov. Eliot Spitzer wants his state to implement what hes calling the most secure drivers license in history.The initiative would enable the...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...