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E-Tailers Listen Better with People, Worse with Servers

Two new reports show that retailers are getting better at answer customers e-mail, but this summers load handling statistics predict a very crashy Christmas. If...

Ethics and Virus Testing

The anti-virus community is abuzz in controversy over the tests performed recently by Consumer Reports on anti-virus products. CR went out and did what many...

Microsoft ISO a Final Name for ‘Atlas’

Microsoft is seeking community feedback on what it should name its AJAX toolkit that is currently code-named "Atlas." Over on the Inside Microsoft blog,...

Google Video Passes Yahoo

Just noticed that Hitwise posted data showing that Google Video, the link to which was recently added to the Google home page, has now...

Zero-Day Attackers Target Japanese Word Processor

Microsoft Office isnt the only word-processing software at risk of zero-day hacker attacks. According to a warning from anti-virus vendor Symantec, attackers are exploiting a...

Friday Fights: Google vs. Microsoft

Today we're running the first in a continuing series of conversations about everybody's favorite tech brouhaha, Google vs. Microsoft. Every Friday, I'll pit my...

Mid-Course Correction for BMWs iDrive

The BMW iDrive cockpit controller is like the flashing-12 display seen in home electronics: a symbol, correctly or not, of technology run amok. The...

Google Founders Argue Over Who Gets Star Trek Booth on Company Jet

LAS VEGAS, NV -- Fisticuffs erupted at the 5th Annual Official Star Trek Convention when Google founders Sergey Brin and Larry Page could not...

The Best Phones for Texting

The most basic text-centric phone is the Kyocera Switchback KX21, available on the prepaid Virgin Mobile carrier. With its tween-friendly design and inability to...

Open-Source Projects Target Dispersed Storage Grids, Backup

SAN FRANCISCO—With a RAID Level 6 demonstration seemingly on display at every corner, enterprise storage is making itself very evident here at the LinuxWorld...