Even after being forced to scrap its $170 million case management initiative one year ago, and replacing it with the proposed "Sentinel" system, the...
On the surface, all is well at the Teachers Insurance and Annuity Association—College Retirement Equities Fund, better known as TIAA-CREF. Despite recent issues that...
SOA Software has announced that its service-oriented architecture and Web services management, security and run-time governance suite is registry-independent and supports registry offering from...
AT&Ts $67.1 billion acquisition of BellSouth means the number of telecommunications providers enterprise customers can turn to is shrinking rapidly. But the impact of...
In most hospitals today, signs are posted banning cell phones because they could interfere with hospital equipment. Many years ago, that was actually true.
But...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...