Infrastructure management specialist Micromuse Ltd. this week is sharpening its focus on BSM (business service management) with the launch of two new BSM bundles...
In San Francisco on Tuesday, Bill Gates announced what the world has been waiting for: presence awareness, to be built into all Microsoft applications....
Just when it seemed like the ERP (enterprise resource planning) market was calming down after Oracle Corp.s successful coup of PeopleSoft Inc., Oracle is...
SAN DIEGO—Microsoft officials are expending a lot of energy at the companys annual Microsoft Business Solutions Convergence customer conference here trying to explain the...
Having released a full version of its desktop search application, Google Inc. next wants to hone the softwares enterprise features.
The Mountain View, Calif., company...
IBM is tying its database content management technology more closely to records management and extended Web services functionality to help customers integrate multiple forms...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...