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Amdocs, SAS Team on CRM Suite

Enterprises, particularly in telecommunications, looking for help in customer self-service, SLA management, change management and customer analytics will be offered a new suite from...

Visual Studio Tools Will Bring Hazards, Benefits

Bringing first-class development tools into its Office desktop suite, Microsoft is taking a forward step along the path to productivity. Thats a journey whose...

Polands Stand Against European Patents Was Heroic

During the presidential debates last year, late-night comedians got a lot of mileage out of President Bushs many references to another country involved in...

Java Is Well-Suited for Open-Source Projects

With its ease of running code in many environments, the Java platform attracts a large share of open-source development interest. The SourceForge.Net open-source project...

New Roles for Open Source

When eWEEK Labs analysts want to puncture a software vendors exaggerated claims, they often ask if the next release will cure world hunger. Ironically,...

Open-Source Model Opens Up Options

Theres an awfully big tent enclosing at least a three-ring circus of options for "open-source development." In the first ring, there are open-source tools for...

Open-Source Building Blocks Available

More than just tools that roll new code from scratch, the open-source arsenal also offers enterprise developers a wide range of prebuilt components and...

ABCs of Four New Web Services Standards

Standards are crucial in many information technologies, but in no area are they more intertwined and vital than in Web services. Its no stretch...

Suns Java Studio Enterprise 7 Is a Team Player

Suns Netbeans-based JSE 7 achieves the most transparent interaction that weve seen among UML (Unified Modeling Language) diagrams and source code. Any change to...

Java Development Tools Get Smart

The road to platform success is paved with strategic development technologies. IBM and Sun Microsystems Inc. are responding to that reality with Java environments...