Business-to-business marketplaces are struggling not just because few companies are buying through them — suppliers are reluctant to join for fear of becoming indistinguishable...
Theres nothing like the roar of traffic—web site traffic, that is. Sure, content, functionality, timeliness and value are crucial, but without traffic, and lots...
Yahoo! Execs Say AdieuTwo of Yahoo!s top international executives are leaving the company. Fabiola Arredondo, managing director at Yahoo! Europe in London, resigned earlier...
With Napster barely alive (but going down with a lot more respect than Metallica), the peer-to-peer frenzy has kicked off, with new companies looking...
Weve come almost full circle in the never-ending battle against computer viruses. A year ago we oudly blamed Microsoft for the Swiss cheese architecture...
In last weeks column, anticipating the forthcoming release of Microsofts new consumer operating system, Windows XP, I toasted a future without DOS. My e-mail...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...