Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Applications
    • Applications
    • Cloud
    • Cybersecurity

    Duo Security: Product Overview and Insight

    By
    Chris Preimesberger
    -
    June 28, 2018
    Share
    Facebook
    Twitter
    Linkedin
      Duo.Security.PO

      eWEEK has started a new IT products and services section that encompasses most of the categories that we cover on our site. In it, we will spotlight the leaders in each sector, which include enterprise software, hardware, security, on-premises-based systems and cloud services. We also will add promising new companies as they come into the market.

      Company Name Duo Security (zero trust security software)

      Company description: Duo Security, acquired by Cisco Systems on Aug. 2, 2018, provides zero-trust security with Duo Beyond, enabling organizations to provide trusted access to critical applications, for any user, from any device, from anywhere. The company’s success is rooted in its mission to protect organizations against data breach by making security easy and effective.

      Privately-held Duo is a trusted partner to more than 10,000 customers worldwide, including Etsy, Facebook, University of Michigan, Yelp, Zillow and more. The company also has technical partnerships with Microsoft, Workday, VMware, Intel and hundreds of other technology leaders.

      Founded in 2010 by Dug Song and Jon Oberheide, the Ann Arbor, Michigan-based company has offices in Detroit, San Mateo, Calif.; Austin, Texas; and London.

      Markets:  Duo serves customers in 100+ countries worldwide in the VSB, SMB, mid-market, enterprise and channel segments.

      International Operations: London

      Product and Services: Duo’s cloud-based product suite, delivered in a software-as-a-service (SaaS) model, consists of its flagship “Push” two-factor authentication (2FA) technology, device health check and insight dashboard, secure Single Sign-On (SSO), mobile and endpoint security, user and entity behavior analytics and Duo Insight phishing simulation tool.

      Key Features:

      • Duo Free: The company’s free offering (up to 10 users) offers Duo 2FA for unlimited applications. Push-based notifications, one-time passwords, SMS, U2F and other authentication methods are used to verify a user’s identity.
      • Duo MFA: Provides Duo’s flagship 2FA with added capabilities of user provisioning for both on-premises and cloud applications, advanced administrative management, access controls, endpoint and mobile device inventory, and Duo’s secure SSO solution.
      • Duo Access: Duo Access extends the capabilities provided in Duo MFA with visibility into and control over devices, including personal devices, accessing corporate applications. Duo verifies the security posture of all devices as well as the identity of every user before granting access to protected applications, without the use of agents. Additionally, Duo Access allows end users to self-correct security shortcomings on their devices to improve the organization’s overall security posture.
      • Duo Beyond: Duo’s premium product, Duo Beyond, enables organizations to provide trusted access to all applications, for any user, from any device, from anywhere. Duo Beyond provides a zero-trust security platform that allows organizations to control access to applications from corporate-issued or personal devices and base application access decisions on trusted user identities, instead of the networks from where access originates.
      • Duo Insight: Duo Insight is a free phishing risk assessment tool that allows you to find vulnerable users and devices. With Duo Insight, administrators can automate and deploy phishing campaigns in minutes and receive valuable insight into the risk profile around their users and devices.

      Insight and Analysis:

      Pro: QuinStreet Inc. (publisher of eWEEK) itself uses Duo for its multi-factor identification application in order to access the company’s email (Microsoft Outlook) application. Generally, we find that Duo works as advertised and that it protects the access to company email very well. We use it in conjunction with another app, GlobalProtect, to log in on a daily basis. The combination of these two enables QuinStreet employees to work safely within the Outlook app for nine-hour blocks of time. It only takes a few seconds to log in.

      Con: Sometimes the connection among the three apps (Duo, GlobalProtect and Outlook) doesn’t happen immediately. Wi-Fi and a virtual private network, if used, also provide interaction points that can fail in this chain of command. A user cannot immediately be certain exactly where the breakdowns occur, but they do happen on an occasional basis, and when it does happen, the user will have to wait for about 10 minutes to try again and connect. This can be annoying to the user and potentially dangerous to the business, especially if there’s a time factor involved.

      The following analysis is from a user on Gartner Peer Insights:

      Overall Comment: Duo has worked with us to understand and train up on the product. They are always available and easy to work with on both the sale and the implementation.

      Q: If you could start over, what would your organization do differently?

      A: We might have looked harder at the Microsoft full solution. It may have been more cost effective to integrate to our Microsoft cloud but Duo has been great as a spot solution.

      Q: What one piece of advice would you give other prospective customers?

      A: Review all the products available and then narrow the field. Don’t rule a vendor out because they are integrated with other products and services. Duo was a great choice on everything but the cost.

      Q: What one thing do you wish the vendor did differently?

      A: Duo has been a great vendor and I don’t think we have any other needs from them. The product works and they have been very supportive as we bring systems online.

      Q: What do you like most about the product or service?

      A: The people at Duo are helpful and realize that for their product to be successful, it has to work and be fully implemented. They are willing to help make the product a success and are listening to our requests and suggestions for expanding the product’s capabilities. The people at Duo are really partners in our security and success rather than just a vendor.

      Q: What do you dislike most about the product or service?

      A: Con: The price was a little high for the product but the quality and service has been tremendous so I don’t really have any dislikes. We paid for quality and are receiving it.

      Q: Would you recommend this product or service to others?

      A: Yes

      Q: Please explain your willingness or hesitation to recommend this product or service.

      A: I like the product in the space. I would caution any of my peers to look at the full category and narrow your selections. For most companies, Duo will be in the final group with regards to quality and service.

      ———————

      IT Central Station has a page on Duo Security here.

      List of current customers: Akamai Technologies, Children’s Health System of Texas, Dresser-Rand Group, Etsy, Facebook, McKean Defense, Random House, Stryker Corp., University of Michigan, Zillow and others.

      Delivery: Software as a service, cloud, mobile

      Pricing:

      • Duo Free: Free up to 10 users
      • Duo MFA: $3 / User / Month
      • Duo Access: $6 / User / Month
      • Duo Beyond: $9 / User / Month

      Other key players in this market:  RSA/Dell, Symantec, SecureAuth, Okta, OneLogin

      Contact information for potential customers:

      https://duo.com/about/contact

      https://duo.com/

      US: +1 (866) 760-4247

      UK: +44 8003 585 309

      Resources:

      eWEEK.com

      Gartner Peer Insights

      IT Central Station

      Crunchbase

      Chris Preimesberger
      https://www.eweek.com/author/cpreimesberger/
      Chris J. Preimesberger is Editor Emeritus of eWEEK. In his 16 years and more than 5,000 articles at eWEEK, he distinguished himself in reporting and analysis of the business use of new-gen IT in a variety of sectors, including cloud computing, data center systems, storage, edge systems, security and others. In February 2017 and September 2018, Chris was named among the 250 most influential business journalists in the world (https://richtopia.com/inspirational-people/top-250-business-journalists/) by Richtopia, a UK research firm that used analytics to compile the ranking. He has won several national and regional awards for his work, including a 2011 Folio Award for a profile (https://www.eweek.com/cloud/marc-benioff-trend-seer-and-business-socialist/) of Salesforce founder/CEO Marc Benioff--the only time he has entered the competition. Previously, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. He has been a stringer for the Associated Press since 1983 and resides in Silicon Valley.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×