JBoss Inc. has upgraded its indemnification coverage for customers using its JBoss Enterprise Middleware System.
The Atlanta-based company Tuesday announced that its indemnification coverage now includes unlimited coverage for defense, repair and replacements involving any intellectual property claims, said Brad Murdoch, vice president of services at JBoss.
“We believe we are setting a standard for open-source companies and its part of our professional open-source approach,” Murdoch said.
JBoss introduced indemnification in 2003 with its professional support agreements, but coverage was limited to the value of the support contract, Murdoch said. The upgraded coverage is unlimited, subject to various conditions and limitations.
The new coverage has three parts, Murdoch said. “First, if a claim is lodged against one of our customers we will defend the case and the cap is unlimited,” he said. “This is a significant message to the marketplace that the JBoss software is enterprise ready.”
The second part of the coverage upgrade is that JBoss will repair or replace any software that is named in a claim, without restriction. And the third part of the new program stipulates that “if a claim is upheld and it goes through to a judgment against our customer, JBoss will pay up to four times the value of the contract,” Murdoch said.
In addition, JBoss will provide its existing Gold- and Platinum-level customers with the upgraded indemnification coverage, And JBoss Authorized Service Partners reselling Gold- and Platinum-level JBoss support also will be covered by the program.
“As we began to move out of the departments and become standard across enterprises we knew we needed to deliver more coverage—similar to what commercial software licensing contracts provide,” Murdoch said.
“Most of our initial customers were small or small deployments to try the JBoss software; then, when they come back for broader deployments, they also are looking for more coverage,” he said.