Unified communications company Adtran has announced the introduction of the NetVanta UC Solution Suite, which delivers voice mail, unified messaging, fax server and auto attendant, designed to accommodate from five to more than 2,000 users per server. The suite includes UC Server, Business Communications System, Enterprise Communications Server and Business Application Server.
The NetVanta UC Server, designed for businesses and enterprises with an existing PBX, helps businesses leverage their investment in legacy business communications systems and transition to IP telephony. The UC Server is a software application designed for Microsoft Windows platforms and scales up to 2,000 or more users per server. As a centralized UC solution, it is capable of supporting UC on one or more different types of PBXes from a variety of manufacturers.
It includes a variety of UC capabilities, including unified messaging, fax server, auto-attendants, personal assistants, graphical drag-and-drop nonprogrammatic service creation, interactive voice response (IVR) for inbound and outbound calling services, integration with ODBC databases, text to speech, one number services, call redirection services and notifications.
The Business Communications System combines the company’s NetVanta 7000 Series IP-PBXes with the NetVanta UC Server enhanced with additional features such as click-to-dial capabilities and an integrated conference server. The solution also includes NetVanta UC Server’s database connectivity option. It provides a voice over IP (VOIP) and UC solution that helps businesses simplify the migration to VOIP and eliminate network assessments and equipment interoperability issues. Adtran is marketing this solution as ideal for small to medium-sized businesses requiring an IP-based voice system with UC capabilities.
Justin Sowa of Highrise Communications said his company is seeing increasing demand for unified communications solutions among businesses of all sizes, and customers want a solution that can be customized to meet their needs, is easy to use and will save them money.
“We have been looking for a great new product, and the NetVanta UC solutions uniquely meet these goals,” he said. “Our customers have asked for a product that extends the functions of PBX, allowing the end users to control how and where they receive calls. These solutions are designed with each individual business and user in mind. No matter how large or small, the business can select a solution that is right for it and customize it to meet their unique needs.”
The Business Application Server leverages the graphical drag-and-drop nonprogrammatic service creation environment that is common across all NetVanta UC solutions to allow IT and telecom professionals to create tailored communications services. Database capabilities enable queries to leverage data in line-of-business (LOB) application databases using built-in functions such as dial-for-data, retrieve, update, add and delete database fields. The server also provides fax capabilities to integrate fax reception and transmission into communications services, a paging server to integrate overhead paging, and on-the-fly e-mail creation capabilities, all of which operate in conjunction with ODBC databases.
Lastly, the Enterprise Communications Server provides an IP-based voice and UC system for larger enterprises, scaling from five to more than 2,000 users on a single server. Designed for use with Microsoft Windows and Active Directory, this SIP-based platform offers a full soft IP-PBX that is complemented with all the UC features of NetVanta UC Server, plus click-to-dial, an integrated conference server and a paging server for overhead paging.
“As businesses look to streamline their operations, they are looking for ways to increase productivity and reduce costs while preserving a high level of customer satisfaction-the NetVanta UC solution suite uniquely allows them to meet these objectives,” said Tim Saunders, vice president of product management for Adtran’s enterprise networks division. “Adtran’s NetVanta UC solutions are flexible and customizable to address the specific needs of each business and individual user. These solutions allow businesses, regardless of size, to streamline business operations, improve communications, increase productivity and reduce costs.”