Axcient, PacketTrap Announce MSP Remote Monitoring Platform Integration

Through Axient's integration, with Quest Software's PacketTrap, division, MSPs can add the management, monitoring, and tracking of all Axcient backup, continuity, and recovery events to the centralized PacketTrap MSP remote monitoring console.

Axcient, a provider of data backup, business continuity and disaster recovery services for managed service providers and their small and midsize business customers, announced a partnership and product integration with PacketTrap, a division of Quest Software, and a provider of remote monitoring and management solutions built for MSPs. Through this new integration, PacketTrap MSPs can now add the management, monitoring and tracking of all Axcient backup, continuity and recovery events, including alerts, notifications and status reports, to the centralized PacketTrap MSP remote monitoring console.

"We are excited about our integration with Axcient," said Matt Bolton, DVP of product management for Quest Software. "We have heard the increasing demand from MSPs for an easy-to-manage, reliable backup and recovery service and feel that the combination of the PacketTrap MSP remote management and monitoring platform with Axcient's total data protection and business continuity service offers MSPs the solution they've been looking for."

Justin Moore, founder and CEO of Axcient, said with the accelerating growth of data in SMB environments, managed service providers are recognizing the importance of having a robust and comprehensive solution for protecting their customers' data and applications that ensures the highest levels of recovery and uptime.

"Axcient's hybrid on-premise and cloud solution offers MSPs the needed protection, functionality, ease of use and uptime to best serve their clients, and the PacketTrap integration gives them the flexibility to manage their Axcient backup service through the same interface they use to monitor and manage the rest of their clients' network," Moore said. "Axcient partners are excited about the high-value RMM integration between Axcient and PacketTrap."

Axcient delivers a hybrid on-premise appliance with backup and business continuity capabilities combined with its cloud-based disaster recovery service, all managed through the Web. The pay-as-you-grow service features no infrastructure, license or software costs, designed to reduce capital expenditures and minimizing operating expenses for the MSP and their customers. Axcient protects organizations in a range of industries, including legal, financial services, health care, design and creative industries, retail, credit card services, Web-based companies and education.

In August, the company announced it has completed its Series B funding of $9 million. Thomvest Ventures led the round and Axcient's existing investors, Allegis Capital and Peninsula Ventures, also participated. Axcient's total funding to date is $17 million. Axcient said it planned to invest the capital in enhancing its suite of data protection services and expanding its sales and marketing teams.

In conjunction with the Series B funding, Don Butler, managing director of Thomvest Ventures, joined Axcient's board of directors alongside current board members Pete Bodine, Steve Lewis, Justin Moore, Thomas T. van Overbeek and Greg Robinson. "For over a decade Thomvest has been supporting entrepreneurs and startups that have the potential to fundamentally disrupt the status quo," said Butler. "Axcient is establishing a leadership position by challenging and redefining traditional data protection, and is poised for aggressive growth. I look forward to working with Justin and his team as the company continues to build market share."