Close
  • Latest News
  • Cybersecurity
  • Big Data and Analytics
  • Cloud
  • Mobile
  • Networking
  • Storage
  • Applications
  • IT Management
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Menu
Search
  • Latest News
  • Cybersecurity
  • Big Data and Analytics
  • Cloud
  • Mobile
  • Networking
  • Storage
  • Applications
  • IT Management
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Small Business

    Businesses Texting Grows More Widespread

    By
    Nathan Eddy
    -
    May 22, 2015
    Share
    Facebook
    Twitter
    Linkedin
      ringcentral and texting

      Texting has become an essential communication tool at work, according to a survey of 254 U.S. adults age 18 and over. The survey was conducted by Instantly and commissioned by RingCentral.

      The survey found 80 percent of people use texting for business and 15 percent said more than half of their text messages are sent or received for business purposes. Nearly a third of respondents said they text from a device other than a mobile phone.

      Nearly a third of respondents also claim to receive 21-40 texts a day, and 0 percent of respondents said they receive a whopping 60 or more text messages daily.

      More than a third (35 percent) of business professionals claim they can’t go over 10 minutes without responding to a text, indicating worker habits with quick response time and text protocol are evolving.

      The vast majority (88 percent) said they could not go more than a day without responding to a text, and just 4 percent said they did not have a texting plan with their carrier.

      However, 42 percent of respondents admitted feeling communication overload from time to time, with too many apps to check for messages on a daily basis—the survey found that more than half (56 percent) of respondents use two or three messaging apps on a regular basis, though 72 percent admit they prefer SMS texting.

      Nearly 30 percent of respondents admitted they use text for full-blown conversations, while 71 percent said they send texts for quick responses.

      The survey also revealed worrying statistics about texting while driving– 20 percent of business professionals admitted to texting and driving that same day, while 8 percent of the general population said the same thing.

      In addition, the survey indicated employees are bringing habits from personal communication, such as using emojis and voice to text dictation, to their texting habits at work.

      Seventy percent say they always or sometimes use emojis and images in texts for business communication, and half said they use voice- to -text dictation.

      “Our survey suggests the dire need for companies to adopt the right business communication tools, policies and procedures to empower texting, calling, messaging, and online meetings—through more efficient communication platforms—at work,” Carolyn Shmunis, RingCentral’s marketing manager, wrote on the company’s blog. “As new communication preferences emerge, employees and employers must devise a system that prevents communication overload, while enabling efficient communication both internally and externally. Preparing employees with the right tools to call, text or message one another should remain a top priority to help workplace productivity and efficiency.”

      Avatar
      Nathan Eddy
      A graduate of Northwestern University's Medill School of Journalism, Nathan was perviously the editor of gaming industry newsletter FierceGameBiz and has written for various consumer and tech publications including Popular Mechanics, Popular Science, CRN, and The Times of London. Currently based in Berlin, he released his first documentary film, The Absent Column, in 2013.

      MOST POPULAR ARTICLES

      Android

      Samsung Galaxy XCover Pro: Durability for Tough...

      Chris Preimesberger - December 5, 2020 0
      Have you ever dropped your phone, winced and felt the pain as it hit the sidewalk? Either the screen splintered like a windshield being...
      Read more
      Cloud

      Why Data Security Will Face Even Harsher...

      Chris Preimesberger - December 1, 2020 0
      Who would know more about details of the hacking process than an actual former career hacker? And who wants to understand all they can...
      Read more
      Cybersecurity

      How Veritas Is Shining a Light Into...

      eWEEK EDITORS - September 25, 2020 0
      Protecting data has always been one of the most important tasks in all of IT, yet as more companies become data companies at the...
      Read more
      Big Data and Analytics

      How NVIDIA A100 Station Brings Data Center...

      Zeus Kerravala - November 18, 2020 0
      There’s little debate that graphics processor unit manufacturer NVIDIA is the de facto standard when it comes to providing silicon to power machine learning...
      Read more
      Apple

      Why iPhone 12 Pro Makes Sense for...

      Wayne Rash - November 26, 2020 0
      If you’ve been watching the Apple commercials for the past three weeks, you already know what the company thinks will happen if you buy...
      Read more
      eWeek


      Contact Us | About | Sitemap

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Property of TechnologyAdvice.
      Terms of Service | Privacy Notice | Advertise | California - Do Not Sell My Information

      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×