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    Developers Converge On Content Management

    By
    Dennis Callaghan
    -
    April 29, 2002
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      Three software vendors announced new products or partnerships Monday designed to meet enterprises growing needs for better organized and more easily accessible Web content and internal documents.

      Documentum released today a new offering called Content Intelligence Services that adds automated tagging, categorization and linking of content along with pre-built departmental and industry taxonomy libraries.

      Meanwhile, Inxight Software Inc. today released an update of its Categorizer taxonomy management software, with support for managing multiple taxonomies from any location. And FileNet Corp. announced plans to add knowledge management software from Verity Inc. to its content management software suite giving it search, content organization and personalization capabilities.

      Documentums Content Intelligence Service is designed to save enterprises from having to integrate different applications from multiple vendors to better organize their content.

      The software automates the processes of tagging content with descriptive properties and keywords used in searching and personalization, classifying content into different categories and generating business rules to cross-reference and link content.

      Documentum has also licensed technology from Semio Corp. to add predefined taxonomies—methods of classifying data—for the financial services, energy and life sciences industries as well as sales and marketing, customer service, human resources and legal departments.

      Tom Schiavone, vp of Bowne and Co. Inc.s Documents on Demand service, in New York, is evaluating Content Intelligence Services now, and figures the automated content tagging feature will eliminate time-consuming manual tagging of data, speeding delivery of documents to its Web publishing clients.

      Schiavone explained that content is tagged to assign business rules to it, such as for when the content should be displayed and to what users.

      “Were looking for a better way to tag content and put it in the repository,” he said. “Documentum is a great repository, but the problem is when you want to re-use the content, you dont know if you have everything you want, or if you have more than you want. Based on what weve seen so far, I dont know if this will be a 100 percent perfect solution, but its definitely a step in the right direction.”

      Inxight announced today its own new taxonomy management software, version 3 of its Categorizer application, which seeks to improve content classification by adding a Web-based application called Service Manager, that can manage multiple taxonomy models from any location.

      Along with improvements in performance, accuracy and foreign language support, Categorizer 3 also features integration with a tool, Categorizer Executive, for creating training sets, or documents that form a template for classification.

      Also today, FileNet announced plans to add Veritys K2 Developer technology for search and knowledge management, which it has licensed, to its Panagon Content Services platform and Brightspire eBusiness Framework platform before the end of the year.

      The Verity technology will add search and classification capabilities to FileNets offerings, making content, including XML documents, easier to organize and find, FileNet officials said.

      Dennis Callaghan
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