Getac RX10 Rugged Tablet Designed for Field Service

The tablet, which includes an ergonomic handle, boasts a variety of security and connectivity features for protecting and sharing information.

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Rugged computing specialist Getac announced a portable, lightweight and feature-loaded rugged tablet, the RX10, designed for field service.

The tablet, which includes an ergonomic handle, also boasts a variety of security and connectivity features for protecting and sharing confidential information.

Its multifactor authentication includes password protection, radio-frequency identification (RFID), a fingerprint reader and a smartcard reader.

In addition, Trusted Platform Module (TPM) 2.0 and Absolute DDS further enhance security to help keep confidential documents and information secure.

The RX10 provides operation in temperatures as low as 5.8 degrees below zero and as high as 131 degrees Fahrenheit, and is certified for MIL-STD-810G and IP65, meaning the unit is built to survive drops, vibration, water, dust and extreme temperatures.

"Mobile technology has become increasingly important in today's world. Getac looks to take our products a step further, by designing them to be ergonomically beneficial to the user as well as mobile and fully rugged," Scott Shainman, president of Getac North American operations, told eWEEK. "After years of research and direct customer feedback across multiple markets, we feel the RX10 is the right product for today's highly mobile workforce."

For connectivity, the RX10 incorporates Intel's Wireless-AC 7265, which delivers fast 802.11ac speeds with lower power consumption and optional 4G LTE.

For vehicle deployments, the RX10 can be configured with tri pass-through antenna ports, allowing users to simultaneously connect high-gain GPS, wireless WAN and wireless LAN roof-mounted antennas for expanded signal range.

Shainman said the integration of the handle and brilliant, full high-definition touch-screen, combined with options such as the built-in barcode scanner, LTE, RFID and fingerprint reader, and a wide range of accessories make this the best field, sales, service and inventory management device to date.

"Of course, its thin and ergonomic, lightweight design makes it ideal for the field-service employees and technicians," he noted.

A detachable rugged rubber keyboard and kickstand allow users to transform the RX10 to a two-in-one device, supporting data input in the field. In addition, the keyboard is easy to clean and features a backlight function and IP54 dust and water protection.

The RX10 includes an optional front-facing HD camera, 1D/2D barcode reader, USB 3.0/2.0 ports, micro-HD multimedia interface port, and headphone/mic combo, and on the backside, it has an 8-megapixel camera and pogo-style dock-connector pins.

"What has enabled us to become the world's second largest rugged device manufacturer—aside from our product line—is our exceptional customer service, streamlined, channel-friendly ecosystem and customer-focused employees. This isn't just market-speak," Shainman said. "We back it up by providing a higher level of support, such as our industry's first standard three-to-five year, bumper-to-bumper warranty. We strive to be the best customer-focused company in the industry, and we stand behind it."