Addressing privacy issues
Although e-mail archiving makes perfect business sense, privacy issues may arise in some organizations. Can an employer retain and monitor any employee's e-mail?
Some companies argue that e-mail sent using the company network becomes its property, and therefore management has a right to check employees' mailboxes. On the other hand, privacy rights groups argue that checking an employee's e-mail breaches his right to privacy.
Striking a balance is not easy, but at the end of the day, it is a question of trust. Every country and every state has its own rules and regulations regarding e-mail archiving and e-mail use. Companies need to be aware of all of the regulations before setting policy or acting against a worker.
What businesses really need to understand is that e-mail archiving is no longer an expense, but a justified cost of doing business and an insurance cover against possible legal or compliance repercussions. Companies that use an e-mail archiving solution find that the benefits go beyond those they had expected when they first chose the solution.
Michael has been with Quantum Marine Engineering of Florida since 1998. Prior to joining Quantum, Michael managed a full-service yacht repair yard in Fort Lauderdale. He can be reached at [email protected].